Speech Technology Magazine

Speech Technology News Features

Contact Center Analytics Market Expected to Double in Five Years

MarketsandMarkets predicts that the contact center analytics market will be worth $1.48 billion by 2022.
Speech Technology News Features, Posted 18 Jul 2017

Baidu Collaborates with Conexant on Conversation-Based AI Devices

Baidu will expedite adoption of its DuerOS AI platform by third-party device manufacturers with Conexant's AudioSmart voice solutions.
Speech Technology News Features, Posted 07 Jul 2017

Conexant and Harman Collaborate to Improve Speech

Together the two companies are set to deliver premium end-to-end audio and voice solutions for manufacturers of voice-enabled devices.
Speech Technology News Features, Posted 20 Jun 2017

Splice Software Releases Voice Apps for Amazon Alexa Skills

The apps allow companies to interact and engage with customers in their homes. (Featured on DestinationCRM.com.)
Speech Technology News Features, Posted 08 Jun 2017

Speech Technology Digest

ReadSpeaker Is Acquired

The Memory Disk Division of The Hoya Group snatches up the Dutch TTS manufacturer.
Speech Technology Digest, Posted 18 Jul 2017

Avreo Adds Nuance Dictation

Nuance's voice recognition is embedded into Avreo interWORKS RIS/PACS for radiologists.
Speech Technology Digest, Posted 18 Jul 2017

Vuzix Updates Its SDK

Voice technology enhancements make the Vuzix M300 more robust and capable in noisy environments.
Speech Technology Digest, Posted 18 Jul 2017

Spikko Partners with CIS

Spikko and CIS have announced a strategic partnership to deliver a unified call recording solution.
Speech Technology Digest, Posted 18 Jul 2017

AppTek, Square Box, and JB&A Partner

Square Box is including AppTek's ASR into the CatDV platform for full transcript, time-stamped metadata.
Speech Technology Digest, Posted 17 Jul 2017

GreenKey Partners with Red Box Recorders

The two companies have launched an integrated voice collaboration and compliance recording solution for financial services firms.
Speech Technology Digest, Posted 12 Jul 2017
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Speech Technology Magazine, Summer 2017 Issue

Voice Design Tools Get a Redesign of Their Own

The technology undergoes a transformation as omnichannel takes over interactions
Cover Story, Posted 24 Apr 2017 - Summer 2017 Issue

Using Speech to Combat Robocalls, ANI Spoofing, and Fraud

With voice biometrics and interactive voice response technologies, companies can drastically reduce call center chaos
Feature, Posted 24 Apr 2017 - Summer 2017 Issue

The Bots Are Coming, and Fast

To improve customer service, enterprises embrace artificial intelligence, and the change ripples through IVR systems
Feature, Posted 24 Apr 2017 - Summer 2017 Issue

Columns

If Speech Will Help, Bring It On!

The companies bold enough to deploy speech technologies to combat fraud have seen tremendous results.
Editor's Letter, Posted 24 Apr 2017 - Summer 2017 Issue

Voice-First Bots and the Future of IVR

The success of Siri, Alexa, and the like can only benefit IVR solutions
Interact, Posted 24 Apr 2017 - Summer 2017 Issue

Blocking Fraud in the Contact Center

Voice biometrics has proved an effective security measure, but early, robust training is crucial
Inside Outsourcing, Posted 24 Apr 2017 - Summer 2017 Issue

Virtual Assistants Make Speech Technology Relevant Worldwide

Customers everywhere are growing increasingly comfortable talking to IVAs
Voice Value, Posted 24 Apr 2017 - Summer 2017 Issue

Speech Technology Can Make the Boardroom Accessible to All

Workplaces must be opened up to those who are hearing-, sight-, and physically impaired. The speech industry can help lead the way.
In Other Words, Posted 24 Apr 2017 - Summer 2017 Issue

4 Speech Technology Standards That Need to Happen ASAP

With new technologies appearing all the time, standards must keep pace
Standards, Posted 24 Apr 2017 - Summer 2017 Issue

What Will Future User Interfaces Look Like?

As we enter the 'immersive age,' we need to prepare for a whole new way of interacting
Forward Thinking, Posted 24 Apr 2017 - Summer 2017 Issue

Speech Recognition and the Connected Car

The in-car speech experience is moving from basic command and control to natural interactions with automotive assistants
The View from AVIOS, Posted 17 Feb 2017 - Spring 2017 Issue