Speech Technology Magazine

Speech Technology News Features

Nuance Powers Tangerine Banks’ Speech Enabled-Virtual Assistant, Voice Biometrics

Tangerine is the first Canadian bank to deploy voice technologies.
Speech Technology News Features, Posted 06 Oct 2014

Li Creative Technologies Enters the Voice Biometrics Arena

The company's solution boasts nearly 100 percent accuracy.
Speech Technology News Features, Posted 11 Sep 2014

Nuance’s Dragon Voicemail-to-Text Platform Tapped by Deutsche Telekom

Visual voicemail service expands into a new market thanks to the popularity of text messaging.
Speech Technology News Features, Posted 29 Aug 2014

On SpeechTEK's Third Day, Hollywood Challenges the Industry

Pop culture has been both a help and a hindrance to the perception of the speech industry, panelists contend.
Speech Technology News Features, Posted 21 Aug 2014

Speech Technology Digest

Nuance and eClinicalWorks Deliver Voice Apps for Ambulatory Care

ioS and Android apps available for EHR speech recognition in outpatient settings.
Speech Technology Digest, Posted 20 Oct 2014

NICE Trading Floor Recording Certified by Micrososft

NICE's Trading Floor Recording solution is qualified to support Microsoft Lync.
Speech Technology Digest, Posted 20 Oct 2014

BigHand Partners with Affinity Consulting

BigHand and Affinity Consulting Group will deliver voice productivity solutions to U.S. law firms.
Speech Technology Digest, Posted 20 Oct 2014

MemeSpeak Launches Voice Blogging Tool

MemeSpeak lets users create talking animations that can be shared through social networks.
Speech Technology Digest, Posted 20 Oct 2014

Marin General Hospital Taps M*Modal for Transcription and Speech Understanding Solutions

Integrated clinical documentation solutions delivered through a single, cloud-based speech architecture.
Speech Technology Digest, Posted 17 Oct 2014

Google: Teens Embrace Voice Search More than Adults

Google Mobile Voice Study examines use of Google, Siri, and Cortana by age groups.
Speech Technology Digest, Posted 17 Oct 2014

Web Exclusives - Sounding Board

The Intelligent IVR Sparks Smarter Interactions

IVRs need to incorporate customer data and gather intent to improve interactions.
Sounding Board, Posted 17 Oct 2014

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sounding Board, Posted 06 Aug 2014

10 Steps for Evaluating and Deploying a Voice Solution in an Omnichannel Order Fulfillment Environment

Tips for the warehouse operator looking to implement a voice solution.
Sounding Board, Posted 22 Nov 2013
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Columns

In Praise of User Research

Consider this solution to reel in elusive answers.
Interact, Posted 28 Jul 2014 - Fall 2014 Issue

Protecting Patents Just Got Easier

Do Supreme Court decisions limit patent abuse?
Voice Value, Posted 28 Jul 2014 - Fall 2014 Issue

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.
The View from AVIOS, Posted 28 Jul 2014 - Fall 2014 Issue

Are We Underestimating the Role of Emotion?

Consider it along with data when evaluating caller experience.
Inside Outsourcing, Posted 28 Jul 2014 - Fall 2014 Issue

Do Secure Communications Face a Machiavellian Future?

Competitors can cooperate—or scheme for domination.
Forward Thinking, Posted 28 Jul 2014 - Fall 2014 Issue

Voice Is Changing, Not Disappearing

Innovative companies will make use of alternative and traditional channels.
The Business Case, Posted 28 Jul 2014 - Fall 2014 Issue

Spam Calls: The New Outbound Problem

An increase in junk calls requires added vigilance by legitimate firms.
Interact, Posted 30 Apr 2014 - Summer 2014 Issue
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