Speech Technology Magazine

Speech Technology News Features

Li Creative Technologies Enters the Voice Biometrics Arena

The company's solution boasts nearly 100 percent accuracy.
Speech Technology News Features, Posted 11 Sep 2014

Nuance’s Dragon Voicemail-to-Text Platform Tapped by Deutsche Telekom

Visual voicemail service expands into a new market thanks to the popularity of text messaging.
Speech Technology News Features, Posted 29 Aug 2014

On SpeechTEK's Third Day, Hollywood Challenges the Industry

Pop culture has been both a help and a hindrance to the perception of the speech industry, panelists contend.
Speech Technology News Features, Posted 21 Aug 2014

On SpeechTEK's Second Day, the Future Is on Display

Conference speakers bring light to technologies that are no longer science fiction.
Speech Technology News Features, Posted 20 Aug 2014

Speech Technology Digest

Empyrean Leverages Genesys Technology

The human resources technology and services company has turned to Genesys to deliver consistent customer experiences across communication channels.
Speech Technology Digest, Posted 30 Sep 2014

ZTE Launches the Smart Voice Alliance

Handset maker ZTE has teamed up with Nuance, Audience, and other technology manufacturers to advance voice controls for mobile devices.
Speech Technology Digest, Posted 30 Sep 2014

M*Modal Updates Fluency Direct Speech Software

Computer-assisted physician documentation feature promotes better accuracy, compliance, and efficiency in capturing clinical data in electronic medical record systems.
Speech Technology Digest, Posted 29 Sep 2014

Hamilton Relay to Provide Relay Service in Pennsylvania

The relay and captioning service for the deaf relies on voice recognition and live operators.
Speech Technology Digest, Posted 26 Sep 2014

Acapela Forms a Division Specifically for Public Transit Solutions

Acapela Transport will offer solutions to deliver real-time passenger information.
Speech Technology Digest, Posted 24 Sep 2014

GIA Predicts Robust Growth for Speech

Speech tech market projected to top $30 billion by 2010, according to Global Industry Analysts.
Speech Technology Digest, Posted 23 Sep 2014

Web Exclusives - Sounding Board

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sounding Board, Posted 06 Aug 2014

10 Steps for Evaluating and Deploying a Voice Solution in an Omnichannel Order Fulfillment Environment

Tips for the warehouse operator looking to implement a voice solution.
Sounding Board, Posted 22 Nov 2013

Capture and Share Valuable Data Faster with Voice Technology

Dictation hardware and software can have a dramatic effect on any company's bottom line.
Sounding Board, Posted 31 Oct 2013

Columns

In Praise of User Research

Consider this solution to reel in elusive answers.
Interact, Posted 28 Jul 2014 - Fall 2014 Issue

Protecting Patents Just Got Easier

Do Supreme Court decisions limit patent abuse?
Voice Value, Posted 28 Jul 2014 - Fall 2014 Issue

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.
The View from AVIOS, Posted 28 Jul 2014 - Fall 2014 Issue

Are We Underestimating the Role of Emotion?

Consider it along with data when evaluating caller experience.
Inside Outsourcing, Posted 28 Jul 2014 - Fall 2014 Issue

Do Secure Communications Face a Machiavellian Future?

Competitors can cooperate—or scheme for domination.
Forward Thinking, Posted 28 Jul 2014 - Fall 2014 Issue

Voice Is Changing, Not Disappearing

Innovative companies will make use of alternative and traditional channels.
The Business Case, Posted 28 Jul 2014 - Fall 2014 Issue

Spam Calls: The New Outbound Problem

An increase in junk calls requires added vigilance by legitimate firms.
Interact, Posted 30 Apr 2014 - Summer 2014 Issue
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