Speech Technology Magazine

Speech Technology News Features

Nuance Communications to Acquire TouchCommerce

The acquisition will unite Nuance's IVR solutions and TouchCommerce's "omnichannel" offerings under a common umbrella. (Featured on DestinationCRM.com.
Speech Technology News Features, Posted 21 Jul 2016

TouchCommerce Partners with Nuance for TouchAssist

TouchAssist blends TouchCommerce's chat and virtual assistant technology with Nuance's Nina and natural language understanding technology.
Speech Technology News Features, Posted 20 Jul 2016

NICE Introduces Engage 6.5

The latest release of NICE's recording platform provides deeper business insights across channels, including chat and Skype for Business. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 08 Jul 2016

Cypher's ASR Filter Improves Speech in Noisy Environments

Cypher has developed a technology that uses deep neural networking to remove background noise from voice communications.
Speech Technology News Features, Posted 08 Jul 2016

Speech Technology Digest

eMotorWerks Integrates with Amazon's Alexa

eMotorWerks brings Amazon Alexa voice control to its JuiceNet electric vehicle charging platform.
Speech Technology Digest, Posted 27 Jul 2016

Adventist Health System to Implement M*Modal

Adventist Health System selects M*Modal as its transcription and front-end speech recognition platform provider.
Speech Technology Digest, Posted 26 Jul 2016

Genesys Sees Significant Investment

Genesys announces an investment from Hellman & Friedman at $3.8 billion valuation.
Speech Technology Digest, Posted 26 Jul 2016

Sensory Increases Installs of Low-Power Sound Detector

Sensory's LPSD, the foundation for its TrulyHandsfree technology, is installed on chips from DSP Group, Knowles, and QuickLogic.
Speech Technology Digest, Posted 26 Jul 2016

Sioux Falls to Roll Out Winscribe

Winscribe was chosen by the City of Sioux Falls, S.D., to replace its dictation and document workflow technology.
Speech Technology Digest, Posted 22 Jul 2016

Natural Language Processing Market to Double by 2021

Research firm MarketsandMarkets Expects the natural language processing market to reach $16 billion in five years.
Speech Technology Digest, Posted 20 Jul 2016
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Speech Technology Magazine, Summer 2016

Are Intelligent Virtual Assistants Ready for the Enterprise?

Not only is the answer 'yes,' see how Capital One, Domino's Pizza, Hyatt Hotels, and others are deploying IVAs in their organizations
Cover Story, Posted 14 Jun 2016 - Summer 2016 Issue

Can Visual IVRs Shift Popular Opinion in Speech Tech’s Favor?

Adding a visual component can keep end users happy, but the type of solution a company chooses will depend on its size and needs
Feature, Posted 14 Jun 2016 - Summer 2016 Issue

IVRs Get Set for the Omnichannel Challenge

Enterprises are making progress toward getting different channels to fit together, but a lot more work remains
Feature, Posted 14 Jun 2016 - Summer 2016 Issue

Columns

Data Is Indispensable— Except When It’s Not

Sometimes the right business decision is so obvious you don't need data to prove it
Interact, Posted 14 Jun 2016 - Summer 2016 Issue

Thanks, Siri! Speech Technology Is Remaking Customer Interactions

The digital transformation of customer care is coming, and speech technology will be at the forefront
Voice Value, Posted 14 Jun 2016 - Summer 2016 Issue

The Voice of the F-18 Is Female, Southern—and Not a Professional

The fighter jet's warning system was voiced by a pressed-into-duty sound engineer
Inside Outsourcing, Posted 14 Jun 2016 - Summer 2016 Issue

Facial Analysis Unites With Speech Technology to Gauge Human Emotion

A new application will be able to measure how people react to a message
In Other Words, Posted 14 Jun 2016 - Summer 2016 Issue

EMMA 2.0 Lets Applications Decide What to Tell You—and How

Information can be graphical or spoken, depending on context
Standards, Posted 14 Jun 2016 - Summer 2016 Issue

In a Mobile World, Voice and Graphical User Interfaces Need to Blend

Developers have to design both visual and voice experiences for today's devices
Forward Thinking, Posted 14 Jun 2016 - Summer 2016 Issue

The AVIOS Student Contest Salutes Tomorrow's Speech Talent

In its 10th year, the competition yields apps for everyday use
The View from AVIOS, Posted 15 Feb 2016 - Spring 2016 Issue