Speech Technology Magazine

Speech Technology News Features

Speech Will Be a Main Interface for Mobile Devices by 2020, Tractica Predicts

Tractica expects speech recognition to achieve 82 percent penetration in smartphones, tablets, and wearables in five years.
Speech Technology News Features, Posted 26 Aug 2015

[24]7 Adds Deep Neural Networks to IVR

Microsoft's DNN technology brings greater speech recognition accuracy to the [24]7 Customer Engagement Platform.
Speech Technology News Features, Posted 14 Aug 2015

Sensory Adds Deep Learning to TrulyHandsfree Platform

New speech extraction techniques in TrulyHandsfree 4.0 allow spoken commands to cut through real-world noise.
Speech Technology News Features, Posted 06 Aug 2015

Wells Fargo to Pilot SpeechPro’s Face and Voice Biometrics

The banking firm is rolling out SpeechPro's VoiceKey OnePass technology to its mobile business customers.
Speech Technology News Features, Posted 29 Jul 2015

Speech Technology Digest

PCCW Teleservices to Deploy Verint Speech Analytics

The Asian business process outsourcing company will deploy Verint speech analytics in Greater China.
Speech Technology Digest, Posted 28 Aug 2015

National Aircheck to Deploy Nexidia Dialogue Search

Dialogue Search will help National Aircheck monitor radio broadcasts for client mentions.
Speech Technology Digest, Posted 25 Aug 2015

Jamaica’s National Water Commission Selects Vocantas' Utilities OnCall

The Vocantas IVR solution will handle the utility's inbound and outbound customer communications.
Speech Technology Digest, Posted 24 Aug 2015

CallTrackingMetrics Launches Transcription and Analysis

The new offerings are part of CallTrackingMetrics' phone systems.
Speech Technology Digest, Posted 23 Aug 2015

Cord Launches Version 2.0 of Its Voice Messaging App

Cord 2.0 launches with new social features, a refreshed design, and much more.
Speech Technology Digest, Posted 21 Aug 2015

Sensory's TrulySecure Face and Voice Biometrics Technology Is Certified by FIDO

TrulySecure biometric authentication from Sensory has been fully tested and certified for compliance with the FIDO Universal Authentication Framework Specifications.
Speech Technology Digest, Posted 21 Aug 2015

Web Exclusives - Sponsored Guest Commentary

Understanding Speech Recognition Limitations

Understanding what speech can and cannot do can help maximize performance.
Sponsored Guest Commentary, Posted 14 Nov 2014

The Intelligent IVR Sparks Smarter Interactions

IVRs need to incorporate customer data and gather intent to improve interactions.
Sponsored Guest Commentary, Posted 17 Oct 2014

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sponsored Guest Commentary, Posted 06 Aug 2014


Speech Science in the Era of Big Data

Classical databases for speech are expensive and may lack diversity. But there's a solution: the Internet
The View from AVIOS, Posted 07 Aug 2015 - Fall 2015 Issue

Where's the Stack?

Speech technology should take a page from Web site builders: freely available tools that work together
Forward Thinking, Posted 07 Aug 2015 - Fall 2015 Issue

Analytics-Enabled QA: It's Time!

Speech analytics can make QA less time-consuming—and a lot more helpful
The Business Case, Posted 07 Aug 2015 - Fall 2015 Issue

IVR Gets Undercover Help

'Secret agents' can make a speech app more intelligent
Inside Outsourcing, Posted 07 Aug 2015 - Fall 2015 Issue

Making Speech Recognition Accessible to All

Compliance with federal disability standards is both right and good business
Voice Value, Posted 07 Aug 2015 - Fall 2015 Issue

Car Interfaces Are in Desperate Need of Attention

Thinking like a tech company is the key to getting it right
Interact, Posted 08 May 2015 - Summer 2015 Issue
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