Speech Technology Magazine

 

Speech Technology News Features

iEnterprises Releases iCRM, a Voice-Controlled CRM for Amazon Alexa

iEnterprises' iCRM system lets users perform tasks in the CRM system by delivering voice commands through Amazon Alexa-enabled devices.
Speech Technology News Features, Posted 16 Nov 2017

SalesHood Accelerates Knowledge Sharing With Automatic Speech Recognition

SalesHood's speech recognition tool allows users to transcribe and search meeting notes and other sales interactions.
Speech Technology News Features, Posted 16 Nov 2017

Speechmatics Releases Automatic Linguist

Speechmatics' Automatic Linguist offers a unique AI framework capable of learning new languages in a matter of days.
Speech Technology News Features, Posted 08 Nov 2017

Marchex Updates Speech Analytics Interface

Marchex has updated its Call DNA interface to accept more inputs and feedback.
Speech Technology News Features, Posted 26 Oct 2017

Speech Technology Digest

Pronexus Launches VBVoice 10.2

The new version gives developers greater control over and visibility into their IVR development projects.
Speech Technology Digest, Posted 15 Nov 2017

Voicera Launches Eva, an Assistant to Capture Meeting Notes

Voicera's Eva istens, transcribes, takes notes, and identifies important moments in meetings.
Speech Technology Digest, Posted 15 Nov 2017

Speak Music Introduces Muse, a Hands-Free Alexa Device for the Car

Muse's voice and artificial intelligence technology turns any vehicle into a connected smart car.
Speech Technology Digest, Posted 14 Nov 2017

Ally Bank Launches Voice-Command Banking Capabilities via Amazon Alexa

The Ally Skill for Alexa lets users manage everyday banking by voice and offers a unique feature that translates the cost of a purchase into the equivalent number of working hours.
Speech Technology Digest, Posted 14 Nov 2017

NoHold Integrates Albert to Google Assistant

noHold has given its Albert AI platform a voice through Google Assistant. (Featured on SmartCustomerService.com..)
Speech Technology Digest, Posted 13 Nov 2017

Nuance Brings Voice to Liberty Global Cable TV Offering

Virgin Media TV subscribers can now find and play films and TV channels simply by speaking.
Speech Technology Digest, Posted 13 Nov 2017
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Speech Technology Magazine, Winter 2017 Issue

Bringing IVR to the Mobile Environment

As consumers go mobile, can interactive voice response platforms follow?
Cover Story, Posted 10 Nov 2017 - Winter 2017 Issue

Companies Learn Slowly from IVR Mistakes

Prompts that leave customers screaming rather than satisfied are still too common
Feature, Posted 10 Nov 2017 - Winter 2017 Issue

Columns

Speech: The Solution for ‘What’ Ails You

The benefits of speech extend through every step of the medical process, from making appointments to receiving diagnoses
Editor's Letter, Posted 10 Nov 2017 - Winter 2017 Issue

Intelligent Agents Are Poised to Change the Conversation

These apps can already understand what you say; soon they'll understand who you are and how you're feeling
Forward Thinking, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Solutions Can Translate into Better Medical Care

Speech translation technology can help non-native-speaker and hearing-impaired patients navigate the medical experience
In Other Words, Posted 10 Nov 2017 - Winter 2017 Issue

Gender Bias Affects Voice User Interface Design—for Better or Worse

Female and male voices are perceived differently, even when they use the same exact words
Inside Outsourcing, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Processing or Natural Language Understanding? You Be the Judge

Both are important, but in today's increasingly voice-first world, which one is more so?
Interact, Posted 10 Nov 2017 - Winter 2017 Issue

Deep Learning, Big Data, and Clear Standards

For natural language tools to take on greater complexity, they'll need consistent, agreed-upon data annotations
Standards, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Recognition Is Still Hard Work—and Reliant on People

Humans are a bigger challenge to decipher than we think we are, even for AI-equipped systems
Inside Outsourcing, Posted 27 Aug 2017 - Fall 2017 Issue

Ambiguity, the Illusion of Translation, and AI

Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?
Forward Thinking, Posted 27 Aug 2017 - Fall 2017 Issue