Speech Technology Magazine

 

Speech Technology News Features

Q&A: Wolf Paulus on the Engineering of Emotion

At the 2019 SpeechTEK Conference, Wolf Paulus, Principal Engineer, Technology Futures, Intuit and University of California, Irvine will be exploring "The Engineering of Emotion." Conference Chair Jim Larson interviewed Paulus to get a sneak peek at the session and explore the world of sentiment analysis.
Speech Technology News Features, Posted 22 Mar 2019

Machine Learning and Innovative Speech Applications Dominate Conversational Interaction Conference

The 2019 Conversational Interaction Conference emphasized innovative applications using the latest speech technologies, alternative architectures to ease the creation of conversational apps, and best practices for designing speech dialogs.
Speech Technology News Features, Posted 20 Mar 2019

Planned Parenthood Proves Chatbots Can Provide Answers to Tough Questions

Planned Parenthood introduced Roo, a chatbot that answers the sometimes embarrassing questions of teens and young adults who might otherwise not have access to science-based sexual education.
Speech Technology News Features, Posted 13 Mar 2019

New Uses for Speech Analytics

Artificial intelligence and machine learning are transforming many industries and technologies. Speech analytics is no exception--take a deep dive into the new uses and applications for speech analytics.
Speech Technology News Features, Posted 06 Mar 2019

Industry Voices

Tailoring Your SEO Strategy for Different Virtual Assistants

Optimizing your content for voice search isn't a one-size-fits-all solution. Surfacing your content for Siri, Google, and Alexa are very separate challenges.
Industry Voices, Posted 13 Feb 2019

Speech Technology for Productivity

Speech dictation has been found to be three times faster than touch screen typing on mobile devices and two to three times faster than typing on a full keyboard. And the cost of obtaining an automated transcript is usually quite low. Not to mention the quick turnaround time. There are a number of ways speech technology can make processes in our daily lives and work environments more efficient.
Industry Voices, Posted 06 Feb 2019

Deployments

Toys that Talk to Kids

Toymakers are increasingly incorporating speech technology into their dinosaurs, robots, unicorns, and the like
Deployments, Posted 17 Dec 2018 - Fall 2018 Issue

Higher Education Growth: Improving Quality Assurance with Call Recordings

HEG agents often have phone conversations with students. These calls play an important role in enrollments, but agents must adhere to strict Telephone Compliance Protection Act (TCPA) compliance guidelines and processes for efficiency. There are many opportunities for errors and compliance missteps throughout the EDU lead lifecycle — particularly during phone calls. The company needed a more efficient way of dealing with this challenge.
Deployments, Posted 12 Dec 2018

NWEA: Speech Recognition Technology Evaluates Out-Loud Reading for Students

The NWEA sought a way to streamline oral evaluations to save school districts time and money while still ensuring students are on track.
Deployments, Posted 22 Oct 2018 - Summer 2018 Issue

Speech Technology Digest

CallMiner Visualize Powered by Tableau Enriches Speech Analytics Insight with Graphical Impact

Explore, discover and visually express your Voice of the Customer data story across your organization to drive customer experience, enhanced service quality, sales, and compliance.
Speech Technology Digest, Posted 19 Mar 2019

How Brands Win at Voice Search Preparedness

Report analyzes 12 of America's largest retailers and restaurants to identify market challenges and opportunities to optimize consumer discovery and engagement with brands.
Speech Technology Digest, Posted 14 Mar 2019

Dramatic Improvement in Neural Machine Translation (NMT) Cuts at Least 30% of Translation Costs for Large Enterprises

According to One Hour Translation (OHT), an online translation agency, the improvement in NMT boosts corporate demand for translation services.
Speech Technology Digest, Posted 12 Mar 2019

Univoice to Unveil New Language Learning App at SXSW Founder Louis Black's Home

Univoice emerged from stealth mode today at SXSW, announcing a public beta of its mobile app that teaches language through song, soon to be available for both Apple and Android users.
Speech Technology Digest, Posted 12 Mar 2019
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Speech Technology Magazine, Winter 2019 Issue

The 2019 State of Intelligent Virtual Assistants

Accuracy rates rise and quality improves
Cover Story, Posted 04 Feb 2019 - Winter 2019 Issue

The 2019 State of Speech Analytics

Cloud-based solutions give speech analytics a boost
Cover Story, Posted 18 Feb 2019 - Winter 2019 Issue

The 2019 State of Speech Engines

Suppliers focus on adding new languages and voice options in order to differentiate their services
Cover Story, Posted 04 Mar 2019 - Winter 2019 Issue

The State of Artificial Intelligence

Training AI and machine learning leads to big gains and increased adoption
Cover Story, Posted 18 Mar 2019 - Winter 2019 Issue

The State of Voice Biometrics

Voice biometrics is becoming popular with big corporations but is still out of reach for many
Cover Story, Posted 11 Mar 2019 - Winter 2019 Issue

Columns

Speech Analytics and AI Is a Winning Combination

Service, quality management, and the customer journey will all see big gains
The Business Case, Posted 25 Feb 2019 - Winter 2019 Issue

Housekeeping and Homework for 2019

There's no doubt we'll have plenty to talk about in the year to come
Editor's Letter, Posted 11 Feb 2019 - Winter 2019 Issue

AAC Tech Can Help Those with Speech Disabilities Navigate Public Places

Augmentative and alternative communication puts control in the hands of people with speech disabilities, and that should be good for businesses, too
Voice Value, Posted 28 Jan 2019 - Fall 2018 Issue

Integrating TTS in Web Browsers Is Harder Than It Sounds

Text-to-speech for webpages has to tackle modern English's dizzying complexity
Standards, Posted 21 Jan 2019 - Fall 2018 Issue

Healthcare CX Is Increasingly Fraught, but Speech Tech Provides an Answer

AI-powered bots, armed with natural language understanding, are giving vital help to users navigating healthcare
Interact, Posted 14 Jan 2019 - Fall 2018 Issue

Reaching the Reluctant with Speech Technology

I'm not a Luddite, but I am skeptical about the latest shiny new toy. People like me want tech that works for us.
Editor's Letter, Posted 04 Jan 2019 - Fall 2018 Issue

Speech Translation Requires an Interface Revolution

Translation software has to cover our endless modes of communication
In Other Words, Posted 02 Jan 2019 - Fall 2018 Issue

Is App Development Moving Toward User Interface Management Systems?

App developers' jobs might be getting less complicated, again
Forward Thinking, Posted 26 Nov 2018 - Fall 2018 Issue