Speech Technology Magazine

 

Speech Technology News Features

Amazon Launches Voice-Powered Alexa for Business

AWS has created a business-specific version of its voice-enabled virtual assistant.
Speech Technology News Features, Posted 01 Dec 2017

Genesys Integrates PureCloud with Amazon Lex

The new integration will help companies build and maintain conversational IVR flows for routing callers. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 27 Nov 2017

Will.I.Am's Tech Company Launches Omega Voice Assistant

The platform combines speech and artificial intelligence technology to improve customer experiences.
Speech Technology News Features, Posted 20 Nov 2017

iEnterprises Releases iCRM, a Voice-Controlled CRM for Amazon Alexa

iEnterprises' iCRM system lets users perform tasks in the CRM system by delivering voice commands through Amazon Alexa-enabled devices.
Speech Technology News Features, Posted 16 Nov 2017

Speech Technology Digest

Parks Associates Sees Greater Use of Voice in Smart TVs

A voice interface is becoming a key focus for smart TVs and streaming media players, the research firm has found.
Speech Technology Digest, Posted 06 Dec 2017

Sheetz to Offer Voice-Activated Ordering Through Alexa

Sheetz customers can now place food orders by voice through Amazon Alexa-enabled devices.
Speech Technology Digest, Posted 06 Dec 2017

Aprima Integrates with DocBuddy

The integration brings voice-guided dictation to Aprima's electronic health records application.
Speech Technology Digest, Posted 06 Dec 2017

HITLAB Advances Voice Technology in Diabetes Care

HITLAB has awarded $75,000 in grants to help companies developing voice technologies for use by diabetics.
Speech Technology Digest, Posted 06 Dec 2017

Awrel Releases Voice-Enabled Dental Product Ordering Platform

Dental labs and suppliers can now offer conversational-based transactions via web, mobile, or voice assistants.
Speech Technology Digest, Posted 04 Dec 2017

Fortemedia Lends Voice Processing to Samsung Galaxy Note8

Samsung's newest smartphone features ForteVoice iS820 advanced voice processing.
Speech Technology Digest, Posted 04 Dec 2017
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Speech Technology Magazine, Winter 2017 Issue

Bringing IVR to the Mobile Environment

As consumers go mobile, can interactive voice response platforms follow?
Cover Story, Posted 10 Nov 2017 - Winter 2017 Issue

Companies Learn Slowly from IVR Mistakes

Prompts that leave customers screaming rather than satisfied are still too common
Feature, Posted 10 Nov 2017 - Winter 2017 Issue

Columns

Speech: The Solution for ‘What’ Ails You

The benefits of speech extend through every step of the medical process, from making appointments to receiving diagnoses
Editor's Letter, Posted 10 Nov 2017 - Winter 2017 Issue

Intelligent Agents Are Poised to Change the Conversation

These apps can already understand what you say; soon they'll understand who you are and how you're feeling
Forward Thinking, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Solutions Can Translate into Better Medical Care

Speech translation technology can help non-native-speaker and hearing-impaired patients navigate the medical experience
In Other Words, Posted 10 Nov 2017 - Winter 2017 Issue

Gender Bias Affects Voice User Interface Design—for Better or Worse

Female and male voices are perceived differently, even when they use the same exact words
Inside Outsourcing, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Processing or Natural Language Understanding? You Be the Judge

Both are important, but in today's increasingly voice-first world, which one is more so?
Interact, Posted 10 Nov 2017 - Winter 2017 Issue

Deep Learning, Big Data, and Clear Standards

For natural language tools to take on greater complexity, they'll need consistent, agreed-upon data annotations
Standards, Posted 10 Nov 2017 - Winter 2017 Issue

Speech Recognition Is Still Hard Work—and Reliant on People

Humans are a bigger challenge to decipher than we think we are, even for AI-equipped systems
Inside Outsourcing, Posted 27 Aug 2017 - Fall 2017 Issue

Ambiguity, the Illusion of Translation, and AI

Will artificial intelligence result in our losing something in the way we make sense of and debate the meaning of text?
Forward Thinking, Posted 27 Aug 2017 - Fall 2017 Issue