Speech Technology Magazine

Speech Technology News Features

Cyara Launches Virtual Agent

The new solution can test how efficiently contact center agents interact with desktop systems and apps. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 04 May 2016

Amazon Adds Alexa Voice Service to Triby Devices

Invoxia's kitchen device is the first non-Amazon product to include the Alexa voice interface.
Speech Technology News Features, Posted 02 May 2016

Interactions and Arise Virtual Solutions Partner on Virtual Assistant

Interactions and Arise Virtual Solutions have partnered to expand the delivery of conversational virtual assistant solutions for customer care. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 22 Apr 2016

SYSTRAN Releases SYSTRAN.io Translation APIs

The SYSTRAN.io APIs enable companies to conduct translations among more than 100 language pairs.
Speech Technology News Features, Posted 22 Apr 2016

Speech Technology Digest

Numonix Releases Recite Mobile Call Recording

Numonix Recite Mobile Call Recording automatically records all incoming and outgoing mobile calls.
Speech Technology Digest, Posted 03 May 2016

Marchex Launches Call DNA Premium

Call DNA Premium uses speech analytics to fully analyze the customer experience of phone calls.
Speech Technology Digest, Posted 03 May 2016

SCA Expands Siri Eyes Free to More Cars

FCA offers Apple's Siri Eyes Free feature on nearly 2 million vehicles through a Uconnect software update.
Speech Technology Digest, Posted 29 Apr 2016

VoiceBox to Work with the ARTIK Platform for IoT

VoiceBox embraces Samsung's ARTIK Cloud Platform as a step toward becoming the unifying interface for the Internet of Things.
Speech Technology Digest, Posted 29 Apr 2016

LumenVox Names InfinityCTI a Certified Skills Partner

InfinityCTI uses LumenVox's speech recognition and text-to-speech technology in its IVR platform.
Speech Technology Digest, Posted 28 Apr 2016

LumenVox Adds Voices in Version 14.2

New Polish voices and an American child's voice round out some of the upgrades in LumenVox TTS 14.2.
Speech Technology Digest, Posted 28 Apr 2016
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Columns

The AVIOS Student Contest Salutes Tomorrow's Speech Talent

In its 10th year, the competition yields apps for everyday use
The View from AVIOS, Posted 15 Feb 2016 - Spring 2016 Issue

Keep Bad ASR Out of My New Dumb Car

Cars equipped with the latest technology, including speech recognition, can complicate your journey
Forward Thinking, Posted 15 Feb 2016 - Spring 2016 Issue

Interaction Analytics Reduces Risk—and Enlarges Customer Happiness

More insight can help you both serve customers and play by the rules
The Business Case, Posted 15 Feb 2016 - Spring 2016 Issue

Are You Checking Your Speech-Enabled Voice Channel?

Your callers shouldn't be your eyes and ears
Inside Outsourcing, Posted 15 Feb 2016 - Spring 2016 Issue

Lessons From the Allvoice Patent Case

What the speech developer's suit against Microsoft means for software makers
Voice Value, Posted 15 Feb 2016 - Spring 2016 Issue

The Designer as Customer

When an IVR pro gets flummoxed by IVRs, design lessons ensue
Interact, Posted 09 Nov 2015 - Winter 2015 Issue

Speech Technology in the IoT Era

As companies strive to build a connected world, obstacles persist—and so do opportunities
Voice Value, Posted 09 Nov 2015 - Winter 2015 Issue