News
Biometric solution incorporates Intel technology.
News Feature,
Posted 15 May 2013
Technology includes multichannel and mobile capabilities.
News Feature,
Posted 08 May 2013
Customers embrace authentication of use.
News Feature,
Posted 08 May 2013
Microsoft integrates voice and video calling service into its popular email app.
News Feature,
Posted 06 May 2013
The voice-based mobile virtual assistant app offers customers more self-service options.
News Feature,
Posted 01 May 2013
A new study finds drivers are also distracted while using hands-free technologies in the car.
News Feature,
Posted 29 Apr 2013
This latest release includes an enhanced management console and time-saving personalization tools.
Industry News,
Posted 17 May 2013
Onco'Zine launches avoice-driven Audio Internet site.
Industry News,
Posted 16 May 2013
Solutions include support for several platforms, including IOS and Android.
Industry News,
Posted 16 May 2013
Product integrates voice with hands-free scanning.
Industry News,
Posted 16 May 2013
Unified dashboards and mobile additions deliver cross-channel analytics.
Industry News,
Posted 15 May 2013
New IVR development toolkit supports Windows 8 environments.
Industry News,
Posted 15 May 2013
Web Exclusives - Sounding Board
Speech is already making life easier every day.
Sounding Board,
Posted 22 Mar 2013
Consumer trust of IVRs is being propelled by mainstream mobile applications.
Sounding Board,
Posted 04 Jan 2013
A cloud-based PBX should have all the capabilities of the fixed-line version.
Sounding Board,
Posted 12 Dec 2012
Columns
When project teams lose sight of the big picture, users lose too.
Interact,
Posted 10 May 2013
- Summer 2013 Issue
Cross-language communication is globalizing business and affecting the world.
In Other Words,
Posted 01 May 2013
- Summer 2013 Issue
Siri may be at the forefront, but she's far from on her own.
Voice Value,
Posted 10 May 2013
- Summer 2013 Issue
It's a fine line between love-hate and love-to-hate.
Inside Outsourcing,
Posted 01 May 2013
- Summer 2013 Issue
Users seeking voice-enabled service and support have several choices.
Forward Thinking,
Posted 01 May 2013
- Summer 2013 Issue
Automotive safety calls for a holistic approach.
The View from AVIOS,
Posted 10 Feb 2013
- Spring 2013 Issue