Speech Technology Magazine

Speech Technology News Features

On SpeechTEK's Third Day, Hollywood Challenges the Industry

Pop culture has been both a help and a hindrance to the perception of the speech industry, panelists contend.
Speech Technology News Features, Posted 21 Aug 2014

On SpeechTEK's Second Day, the Future Is on Display

Conference speakers bring light to technologies that are no longer science fiction.
Speech Technology News Features, Posted 20 Aug 2014

SpeechTEK Speakers Call for Conversational Technologies

Speech will always come up short until it can engage in two-way dialogues, panelists point out.
Speech Technology News Features, Posted 19 Aug 2014

NICE Engage Lets Agents Meet Customers' Needs in Real Time

Satisfying today's customers is easier with real-time analytics. (Featured on SmartCustomerService.com.)
Speech Technology News Features, Posted 31 Jul 2014

Speech Technology Digest

Telestream Integrates Nexidia QC Caption Verification Tool into Vantage Workflow Automation System

Natural language solution helps Vantage partners such as iTunes, Netflix, and Amazon, meet FCC requirements.
Speech Technology Digest, Posted 27 Aug 2014

Telestream Integrates Nexidia QC Caption Verification Tool into Vantage Workflow Automation

Nexidia's natural language solution helps Vantage partners such as iTunes, Netflix and Amazon, meet FCC requirements.
Speech Technology Digest, Posted 27 Aug 2014

Enacomm Teams Up with Credit Union Core Processor Corelation

Shows credit union community how intelligent customer self-service technology can help cut costs and attract and retain members.
Speech Technology Digest, Posted 27 Aug 2014

M*Modal Tapped by Flagler Hospital for Speech-Driven Clinical Documentation

Speech Understanding software used by hospital healthcare practitioners to create patient records using their voices.
Speech Technology Digest, Posted 26 Aug 2014

AccessDirect Offers Free Voicemail-to-Text

The new feature provides voicemail transcription for SMBs.
Speech Technology Digest, Posted 26 Aug 2014

Sprite Kids Introduces Speaktacular Sight Words, a Voice-Enabled Reading Helper

Sprite Kids' Speaktacular Sight Words features Nuance's voice recognition technology.
Speech Technology Digest, Posted 21 Aug 2014

Web Exclusives - Sounding Board

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sounding Board, Posted 06 Aug 2014

10 Steps for Evaluating and Deploying a Voice Solution in an Omnichannel Order Fulfillment Environment

Tips for the warehouse operator looking to implement a voice solution.
Sounding Board, Posted 22 Nov 2013

Capture and Share Valuable Data Faster with Voice Technology

Dictation hardware and software can have a dramatic effect on any company's bottom line.
Sounding Board, Posted 31 Oct 2013
WEB EVENTS
Sponsored By: Nuance, SpeechPro, and NICE Systems on Tuesday, June 10, 2014 Register Now!
Speech Technology Magazine, Fall 2014

Columns

In Praise of User Research

Consider this solution to reel in elusive answers.
Interact, Posted 28 Jul 2014 - Fall 2014 Issue

Protecting Patents Just Got Easier

Do Supreme Court decisions limit patent abuse?
Voice Value, Posted 28 Jul 2014 - Fall 2014 Issue

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.
The View from AVIOS, Posted 28 Jul 2014 - Fall 2014 Issue

Are We Underestimating the Role of Emotion?

Consider it along with data when evaluating caller experience.
Inside Outsourcing, Posted 28 Jul 2014 - Fall 2014 Issue

Do Secure Communications Face a Machiavellian Future?

Competitors can cooperate—or scheme for domination.
Forward Thinking, Posted 28 Jul 2014 - Fall 2014 Issue

Voice Is Changing, Not Disappearing

Innovative companies will make use of alternative and traditional channels.
The Business Case, Posted 28 Jul 2014 - Fall 2014 Issue

Spam Calls: The New Outbound Problem

An increase in junk calls requires added vigilance by legitimate firms.
Interact, Posted 30 Apr 2014 - Summer 2014 Issue
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