Speech Technology Magazine

Speech Technology News Features

MotionSavvy’s UNI Converts Sign Language to Audio

Empowering the deaf and hearing-impaired, the new device also translates spoken words to text.
Speech Technology News Features, Posted 21 Oct 2014

Google: Teens Embrace Voice Search More than Adults

Google Mobile Voice Study examines use of Google, Siri, and Cortana by age groups.
Speech Technology News Features, Posted 17 Oct 2014

Nuance Powers Tangerine Banks’ Speech Enabled-Virtual Assistant, Voice Biometrics

Tangerine is the first Canadian bank to deploy voice technologies.
Speech Technology News Features, Posted 06 Oct 2014

Li Creative Technologies Enters the Voice Biometrics Arena

The company's solution boasts nearly 100 percent accuracy.
Speech Technology News Features, Posted 11 Sep 2014

Speech Technology Digest

Verint and Truphone Integrate Speech Analytics, Recording in Financial Compliance Solution

Recording infrastructure with a single user interface helps organizations mitigate compliance issues and fraud.
Speech Technology Digest, Posted 30 Oct 2014

Murfreesboro Water and Sewer District Selects Vocantas' Utilities OnCall IVR

Vocantas wins a new customer, expands into Tennessee, and integrates with Harris Advanced CIS Infinity.
Speech Technology Digest, Posted 30 Oct 2014

Speech Analytics to Grow 23.9 Percent Globally

New research predicts strong growth for speech analytics across Europe, North America, and Asia-Pacific.
Speech Technology Digest, Posted 28 Oct 2014

VoiceVault Partners with Enacomm on Voice Biometrics for Financial Institutions

VoiceVault's voice biometric engine is integrated into Enacomm Voice Authentication application.
Speech Technology Digest, Posted 28 Oct 2014

Healthcare Veteran Joins M*Modal as New CEO

The healthcare dictation solutions provider shakes up management after emerging from Chapter 11.
Speech Technology Digest, Posted 23 Oct 2014

Nexidia and Vertex Business Services Partner to Transform Customer Experience for Utilities Suppliers

Unique market offering combines Nexidia's customer interaction and speech analytics capabilities with Vertex's deep industry expertise.
Speech Technology Digest, Posted 22 Oct 2014

Web Exclusives - Sounding Board

The Intelligent IVR Sparks Smarter Interactions

IVRs need to incorporate customer data and gather intent to improve interactions.
Sounding Board, Posted 17 Oct 2014

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sounding Board, Posted 06 Aug 2014

10 Steps for Evaluating and Deploying a Voice Solution in an Omnichannel Order Fulfillment Environment

Tips for the warehouse operator looking to implement a voice solution.
Sounding Board, Posted 22 Nov 2013
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Columns

In Praise of User Research

Consider this solution to reel in elusive answers.
Interact, Posted 28 Jul 2014 - Fall 2014 Issue

Protecting Patents Just Got Easier

Do Supreme Court decisions limit patent abuse?
Voice Value, Posted 28 Jul 2014 - Fall 2014 Issue

The Evolution of Speech Recognition

Meeting the demand for natural language interaction is becoming easier—and essential.
The View from AVIOS, Posted 28 Jul 2014 - Fall 2014 Issue

Are We Underestimating the Role of Emotion?

Consider it along with data when evaluating caller experience.
Inside Outsourcing, Posted 28 Jul 2014 - Fall 2014 Issue

Do Secure Communications Face a Machiavellian Future?

Competitors can cooperate—or scheme for domination.
Forward Thinking, Posted 28 Jul 2014 - Fall 2014 Issue

Voice Is Changing, Not Disappearing

Innovative companies will make use of alternative and traditional channels.
The Business Case, Posted 28 Jul 2014 - Fall 2014 Issue

Spam Calls: The New Outbound Problem

An increase in junk calls requires added vigilance by legitimate firms.
Interact, Posted 30 Apr 2014 - Summer 2014 Issue
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