Speech Technology Magazine

 

Speech Technology News Features

GDPR Implications for Speech Technology

With regard to AI-enabled devices like Siri and Alexa that listen to surrounding conversations, vendors will likely have to gain permission from European consumers to record and store voices, and ensure that downstream applications are GDPR-compliant as well.
Speech Technology News Features, Posted 16 May 2018

New Smart Glove in Development to Turn Hand Motions into Sound and Text

Hearing and speech-challenged people could have a new device to aid them with their communications hurdles by the end of this year. Start-up company BrightSign has developed a "smart glove" that includes a series of sensors to translate hand motions into sound and text.
Speech Technology News Features, Posted 08 May 2018

Lexalytics Recommends Some Firms Leave the Cloud

While many published reports discuss continuing growth of companies using cloud services, Lexalytics has launched a "Get Out of the Cloud" campaign. "About a year ago, we started seeing many of our customers moving from the cloud to on-premises software," says Seth Redmore, Lexalytics chief marketing officer. "So we talked to them to find out why. It was economics, latency, and control."
Speech Technology News Features, Posted 27 Apr 2018

3 Unexpected Uses of AI and Speech Technologies

It's almost a given, now, that you have a digital assistant in your pocket, but there are many people out there finding new, innovative uses for the technologies that undergird the foundation of speech technology. Here are a few of the uses of speech technology that caught our interest recently.
Speech Technology News Features, Posted 20 Apr 2018

Industry Voices

The Shift to Intelligent IVR

How do we harness IVR and improve it for AI, using the power of the voice?
Industry Voices, Posted 23 May 2018

Video: Are Chatbots Here to Stay?

You can hardly visit a company website without a chatbot popping up to offer you help these days. But these days, chatbots are helping with everything from mental health to identifying possible online predators. Is this trend here to stay? We asked Michael McTear, Allyson Boudousquie, Debra Cancro, and Crispin Reedy at SpeechTEK 2018.
Industry Voices, Posted 18 May 2018

Speech Technology Digest

Novel Effect Raises $3 Million

NovelEffect, a company that many first became aware of through ABC's Shark Tank, has raised $3 million from a variety of investors.
Speech Technology Digest, Posted 22 May 2018

Dialpad Acquires TalkIQ

Dialpad, the pure-cloud business communications provider, announced it has acquired TalkIQ, a real-time speech recognition, and artificial intelligence firm.
Speech Technology Digest, Posted 22 May 2018

Nuance Buys VoiceBox Technology with Little Fanfare

In a very stealthy move, Nuance purchased VoiceBox Technologies last week.
Speech Technology Digest, Posted 22 May 2018

Infobip Helps Consumers Pay Their Bills With Prompt Voice Technology

Infobip, global communications platform for businesses, is leading the way in helping consumers pay their bills on time with the support of voice messaging alerts.
Speech Technology Digest, Posted 22 May 2018
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Speech Technology Magazine, Spring 2018 Issue

Speech Compliance Branches Out from the Contact Center into the Enterprise

As industry regulations increase in number, corporations look to speech to ensure adherence
Cover Story, Posted 01 May 2018 - Spring 2018 Issue

Columns

What’s Next in Speech Technology? I’m Glad You Asked!

To shed light on what's coming, try looking at developer queries.
Forward Thinking, Posted 23 Apr 2018 - Winter 2018 Issue

Companies Will Need to Make the Most of #VoiceFirst

Voice will become the interface of choice in industries far outside consumer electronics, and the possibilities are endless.
Interact, Posted 23 Apr 2018 - Winter 2018 Issue

IVAs Can Remake the Self-Service Landscape

Customers prefer self-service if the solutions are effective—which is where IVAs come in.
The Business Case, Posted 09 Apr 2018 - Winter 2018 Issue

It’s Time for an End to ‘Speech-Disabled’ IVRs

Too many callers are greeted by dressed-up DTMF or overly ambitious speech offerings. Either way, they're being ill-served.
Inside Speech, Posted 14 Mar 2018 - Winter 2018 Issue

Can We Talk?

Conversational interfaces still can't match human-level dialogues.
Meaningful Conversations, Posted 07 Mar 2018 - Winter 2018 Issue

The Voice Option in Customer Service Must Not Be the Only One

Sometimes keypads are necessary. They cannot be taken out of the service equation.
Voice Value, Posted 21 Feb 2018 - Winter 2018 Issue

The Future Is Full of Possibilities

As we've done now for the past few years, Speech Technology magazine is again dedicating its first issue of the new year to a preview of what's to come in our small corner of the world. We've highlighted the six technology areas where we see the most impact: speech engine, speech analytics, voice biometrics, virtual assistants, speech developer platforms, and assistive technologies.
Editor's Letter, Posted 09 Feb 2018 - Winter 2018 Issue

Speech Professionals Should Think Big but Meet Local

Local meet-ups foster much-needed community and connections.
The View from AVIOS, Posted 30 Jan 2018 - Winter 2018 Issue
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