Speech Technology Magazine

 

Speech Technology News Features

Speech Technology Predictions for 2019

We asked our regular contributors and columnists what speech technology trends and stories will dominate the headlines in 2019. Which of these predictions do you think will come true in the year to come, and which do you think we'll still be waiting for in 2020?
Speech Technology News Features, Posted 19 Dec 2018

3 Spooky Examples of AI

Robots that thing for themselves. Chatbots that lie. Delve into the world of creepy AI, and what it can do, even if we don't want it to.
Speech Technology News Features, Posted 14 Nov 2018

Nuance Drops Support for Dragon Professional for Macs, Users Feel Left Behind

Nuance announced it will no longer support its Dragon dictation software for Mac, and users with disabilities are left wondering what their options are.
Speech Technology News Features, Posted 07 Nov 2018

Can Voice Analytics Help HR Find Better Candidates?

VoiceSense's AI-driven solution says it can streamline recruitment processes by automatically screening applicant interviews and objectively identifying top candidates.
Speech Technology News Features, Posted 31 Oct 2018

Industry Voices

Tailoring Your SEO Strategy for Different Virtual Assistants

Optimizing your content for voice search isn't a one-size-fits-all solution. Surfacing your content for Siri, Google, and Alexa are very separate challenges.
Industry Voices, Posted 13 Feb 2019

Speech Technology for Productivity

Speech dictation has been found to be three times faster than touch screen typing on mobile devices and two to three times faster than typing on a full keyboard. And the cost of obtaining an automated transcript is usually quite low. Not to mention the quick turnaround time. There are a number of ways speech technology can make processes in our daily lives and work environments more efficient.
Industry Voices, Posted 06 Feb 2019

Deployments

Toys that Talk to Kids

Toymakers are increasingly incorporating speech technology into their dinosaurs, robots, unicorns, and the like
Deployments, Posted 17 Dec 2018 - Fall 2018 Issue

Higher Education Growth: Improving Quality Assurance with Call Recordings

HEG agents often have phone conversations with students. These calls play an important role in enrollments, but agents must adhere to strict Telephone Compliance Protection Act (TCPA) compliance guidelines and processes for efficiency. There are many opportunities for errors and compliance missteps throughout the EDU lead lifecycle — particularly during phone calls. The company needed a more efficient way of dealing with this challenge.
Deployments, Posted 12 Dec 2018

NWEA: Speech Recognition Technology Evaluates Out-Loud Reading for Students

The NWEA sought a way to streamline oral evaluations to save school districts time and money while still ensuring students are on track.
Deployments, Posted 22 Oct 2018 - Summer 2018 Issue

Speech Technology Digest

M*Modal Delivers Conversational Order Entry with Contextual Awareness of the Patient Record

Aligning innovation with market needs, the M*Modal virtual assistant drives ambient physician documentation and next-generation ordering workflows.
Speech Technology Digest, Posted 19 Feb 2019

Clarabridge Says it Closed 2018 With Record Growth in the Contact Center

Clarabridge, a Customer Experience Management company cites 800% uptick in Contact Center Solution; Analyzes +3.5 billion sentences to date.
Speech Technology Digest, Posted 19 Feb 2019

Epson Expands Voice-Activated Printing Support with Google Assistant and Siri

Epson America, Inc., a provider of printing solutions, added voice-activated printing compatibility with Google Assistant and Siri. Epson EcoTank, WorkForce, and Expression printers are now compatible with three popular voice assistant platforms, including Amazon Alexa.
Speech Technology Digest, Posted 19 Feb 2019

Sensory Acquires Vocalize.ai for Speech Technology Testing Capabilities

Vocalize.ai to remain an independent source for benchmarking speech products and technologies.
Speech Technology Digest, Posted 14 Feb 2019
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Speech Technology Magazine, Winter 2019 Issue

The 2019 State of Intelligent Virtual Assistants

Accuracy rates rise and quality improves
Cover Story, Posted 04 Feb 2019 - Winter 2019 Issue

The 2019 State of Speech Analytics

Cloud-based solutions give speech analytics a boost
Cover Story, Posted 18 Feb 2019 - Winter 2019 Issue

Columns

Housekeeping and Homework for 2019

There's no doubt we'll have plenty to talk about in the year to come
Editor's Letter, Posted 11 Feb 2019 - Winter 2019 Issue

AAC Tech Can Help Those with Speech Disabilities Navigate Public Places

Augmentative and alternative communication puts control in the hands of people with speech disabilities, and that should be good for businesses, too
Voice Value, Posted 28 Jan 2019 - Fall 2018 Issue

Integrating TTS in Web Browsers Is Harder Than It Sounds

Text-to-speech for webpages has to tackle modern English's dizzying complexity
Standards, Posted 21 Jan 2019 - Fall 2018 Issue

Healthcare CX Is Increasingly Fraught, but Speech Tech Provides an Answer

AI-powered bots, armed with natural language understanding, are giving vital help to users navigating healthcare
Interact, Posted 14 Jan 2019 - Fall 2018 Issue

Reaching the Reluctant with Speech Technology

I'm not a Luddite, but I am skeptical about the latest shiny new toy. People like me want tech that works for us.
Editor's Letter, Posted 04 Jan 2019 - Fall 2018 Issue

Speech Translation Requires an Interface Revolution

Translation software has to cover our endless modes of communication
In Other Words, Posted 02 Jan 2019 - Fall 2018 Issue

Is App Development Moving Toward User Interface Management Systems?

App developers' jobs might be getting less complicated, again
Forward Thinking, Posted 26 Nov 2018 - Fall 2018 Issue

Google’s Duplex Lets a Bot Be Your Voice

Thanks to the Duplex technology, Google Assistant can make simple calls on your behalf. But how much automation is too much?
The View from AVIOS, Posted 08 Oct 2018 - Summer 2018 Issue