Speech Technology Magazine

Speech Technology News Features

MindMeld, Sense.ly Partner on Virtual Nurse App

Users can use voice to describe conditions and connect with the proper information or personnel for diagnosis and treatment.
Speech Technology News Features, Posted 30 Jun 2015

CallMiner Introduces Eureka Fall 2015

The latest iteration of CallMiner's interaction analytics solution increases speed to intelligence.
Speech Technology News Features, Posted 17 Jun 2015

Call Center Recording Market Sees Tremendous Growth

The market is predicted to grow from $1.05 billion currently to $1.6 billion by 2020.
Speech Technology News Features, Posted 12 Jun 2015

Interactive Intelligence Unveils PureCloud Engage at Interactions 2015

PureCloud Engage is designed to help contact centers accelerate business impact, deliver consistent outcomes, and improve the customer and agent experience. (Featured on SmartCustomerService.com).
Speech Technology News Features, Posted 09 Jun 2015

Speech Technology Digest

2016 Fiat-Chrysler Models to Feature Uconnect with Voice Controls

Select 2016 models will offer Uconnect with Siri Eyes Free and Do Not Disturb technology,
Speech Technology Digest, Posted 30 Jun 2015

Jumptuit Releases Smart TV Interface

The multiplatform solution allows users to connect and access files stored on devices, cloud services, and apps.
Speech Technology Digest, Posted 30 Jun 2015

Elektrobit Releases EB Guide 6, a Tool for Developing Automotive Interfaces

EB Guide 6 lets developers build automotive touch screens and voice- and gesture-based controls.
Speech Technology Digest, Posted 30 Jun 2015

Sensory Releases Embedded Speaker Verification SDK

New speaker verification component of the TrulySecure platform can be integrated into devices as either text-dependent or text-independent.
Speech Technology Digest, Posted 30 Jun 2015

ReadSpeaker Updates Its TextAid Solution

New interfaces and the ability to read scanned documents round out the improvements.
Speech Technology Digest, Posted 30 Jun 2015

Wells Fargo to Roll Out Voice and Facial Recognition in 2016

The bank plans to enhance its CEO portal with new biometric and mobile advances.
Speech Technology Digest, Posted 26 Jun 2015

Web Exclusives - Sponsored Guest Commentary

Understanding Speech Recognition Limitations

Understanding what speech can and cannot do can help maximize performance.
Sponsored Guest Commentary, Posted 14 Nov 2014

The Intelligent IVR Sparks Smarter Interactions

IVRs need to incorporate customer data and gather intent to improve interactions.
Sponsored Guest Commentary, Posted 17 Oct 2014

How Smart IVR Design Choices Can Improve the Customer Experience

Some tips for designing IVRs that will not confound callers.
Sponsored Guest Commentary, Posted 06 Aug 2014
Sponsored By: IQ Services and Aspect on Tuesday, April 07, 2015 Register Now!
Speech Technology Magazine, Summer 2015

Time Is on Your Side: Wearables Spell Opportunity for Speech Interface Designers

Smart watches are coming of age, thanks to improved user interfaces—both graphical and voice—for the consumer and business user. If you're a developer, now is the perfect time to flex your skills.
Cover Story, Posted 08 May 2015 - Summer 2015 Issue

Natural Language Processing Strives to Meet Star Trek Standard

Systems are not yet fully conversational, but they're on their way
Feature, Posted 08 May 2015 - Summer 2015 Issue

Whose IVR Design Is It Anyway?

When it comes to IVR projects, bringing stakeholders together can seem more daunting than the actual assignment. Here's how to get everyone to play nicely and achieve results that the client will love.
Feature, Posted 08 May 2015 - Summer 2015 Issue


Car Interfaces Are in Desperate Need of Attention

Thinking like a tech company is the key to getting it right
Interact, Posted 08 May 2015 - Summer 2015 Issue

Role-Play Apps Star in New Technologies

It's time to leverage developers' know-how to improve lives
Forward Thinking, Posted 08 May 2015 - Summer 2015 Issue

Technical Support, Speech Technologies, and the Internet of Things

The emerging SIO category offers a balance of assistance for agents and users
Voice Value, Posted 08 May 2015 - Summer 2015 Issue

In User Interfaces, Color and Tone Matter

Don't underestimate customers' reactions to 'trivial' variations
Inside Outsourcing, Posted 08 May 2015 - Summer 2015 Issue

Speech Industry Sets a Precedent for the Deaf-Blind Community

Technology is working to replace what the human ear and eye have lost
In Other Words, Posted 08 May 2015 - Summer 2015 Issue

Talking to Everything: User Interfaces for the Internet of Things

Communication between objects is only the beginning
Standards, Posted 08 May 2015 - Summer 2015 Issue

Rules of Design Engagement

Share design thinking for the most effective buy-in.
Interact, Posted 02 Feb 2015 - Spring 2015 Issue
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