Speech Technology Magazine

About Us/Contacts


Information Today, Inc. (ITI), located in Medford, N.J., is the parent company of Speech Technology Media, producers of Speech Technology magazine and the SpeechTEK conference. SpeechTEK and Speech Technology magazine are recognized worldwide as the leading sources of news, information, and analysis relating to the speech technology industry. Both provide additional sources of news, information, and analysis through online communities at www.speechtek.com, www.speechtechmag.com, and www.speechtechblog.com and opt-in electronic distribution networks, STM eWeekly, and The Speech Bulletin.

SpeechTEK, Speech Technology magazine, The Bulletin and STM eWeekly—the one voice everyone hears in speech technology, are also excellent vehicles for marketing speech technology solutions. Speech Technology magazine's mission is to provide comprehensive and independent coverage of information impacting speech technologies.

CORPORATE HEADQUARTERS
Information Today, Inc
143 Old Marlton Pike
Medford, NJ 08055
Phone: 609-654-6266
Toll-free: 800-300-9868
Fax: 609-654-4309
EDITORIAL OFFICES
Speech Technology Media
a division of Information Today, Inc
237 West 35th St., 14th Floor
New York, NY 10001
Phone: 212-251-0608
Fax: 212-779-1152

SALES & SPONSORSHIP CONTACTS
Speech Technology Media
a division of Information Today, Inc
LaShawn Fugate 
Publisher
859-278-2223 X 104

 

Speech Technology Editorial Staff (click name to send an email)

 


LEONARD KLIE
Editor
(New York)

Leonard KlieEditor

Len is responsible for assigning, editing, and writing content for Speech Technology magazine, www.SpeechTechMag.com, and STM's eWeekly newsletter and its sister publications SmartCustomerService.com and CRM magazine. 

Len got his start in journalism more than 25 years ago. Various reporting, photography, and editing roles at several weekly newspapers in New York preceded his switch to trade publishing. He has served as the managing editor at publications covering foodservice and recreational activities for U.S. military and government entities, and at college campuses around the country. Immediately prior to joining the Speech Technology staff in November 2006, he served as managing editor at Food Logistics magazine, covering the warehousing and transportation of food and related products in the retail supermarket and foodservice industry.   

An award-winning writer and editor, Len is a graduate of Marist College in Poughkeepsie, N.Y., where he earned a bachelor's degree in communications, with a concentration in journalism. He also has minors in Spanish and history.

Focus: • Customer Service/ Support • Contact Centers • Customer Experience Management

Contact him at 1-212-251-0608, Ext. 110, or lklie@infotoday.com.


Chris Cronis
Managing Editor

(New York)

Chris Cronis is the managing editor of CRM and Speech Technology magazines, as well as SmartCustomerService.com. He’s responsible for managing the production cycle of the two magazines as well editing the front- and back-of-the-magazine columns, the Real ROI section of CRM, and the Deployments section of Speech Technology. He's also editor of the Viewpoints section of destinationCRM.com.

Chris has had a 20-year career in publishing, working at magazines and newspapers covering business, technology, the movie industry, politics, food, and sports. He was most recently the managing editor of Parade magazine, the venerable Sunday supplement that reaches some 20 million readers each week.


LAURA HEGYI 
Senior Designer
(Medford, N.J.)

Laura is responsible for the art direction, design, and layout of CRM magazine and Speech Technology magazine. Since joining parent company Information Today in 1992, Laura has also served as senior designer for ONLINE magazine. In addition, she is credited with redesigning many of the company's publications, including CRM magazine, Speech Technology magazine (which won an APEX Award for Best Redesign), Information TodayKM World, and The Library Resource Guide. Her book covers include The Underground Rail RoadNet Effects, and Assessing Competitive Intelligence Software. Laura's 26-plus years of design experience include 14 years at Atlantic City magazine. She also designed and produced publications for The Miss America Pageant, the LPGA, and the New Jersey Department of Tourism. Laura has received several design accolades for her work on CRM and Speech Technology magazines including 2008, 2007, and 2006 APEXs (Awards for Publication Excellence) from Communications Concepts; 2007 and 2006 Tabbie Awards from the Trade, Association and Business Publications International; the 2007 Award of Excellence from the ASBPE; and the 2004 American Graphic Design Award.

Speech Technology Sales Staff (click name to send an email)

LASHAWN FUGATE
Publisher, Speech Technology magazine
Information Today, Inc.
523 Wellington Way, Ste 345
Lexington, KY  40503
859-278-2223, Ext. 104
Fax: 859-554-5048

BOB FERNEKEES
Group Publisher
(New York)
1-212-251-0608, Ext. 106


SHEILA WILLISON
Marketing Manager, Events & Circulation
(Lexington, Ky.)

Sheila joined the Speech Technology Media team in August 2004 and is responsible for the circulation of Speech Technology magazine and event marketing for SpeechTEK. Previously, Sheila was a marketing and event coordinator for Roche Harbor Resort in the San Juan Islands and the Osthoff Resort in Elkhart Lake, Wis.

Contact Sheila for the following:
SpeechTEK or Speech Technology magazine Marketing
Speech Technology magazine circulation
Mailing or email list removal


DAWNEL HARRIS
Director of Web Events
503-590-5560