Speech Technology Magazine

 

Speech Technology News Features

The Power of Voice in Health Care

The Voice Health Summit explores all the ways speech technology and AI are transforming healthcare.
Speech Technology News Features, Posted 09 Aug 2018

3 Ways AI is Making Your Office a Better Place to Work

Many workers are worried about losing their jobs to AI, but others are grateful for the many ways new, AI-based technologies are making their offices a better place to work.
Speech Technology News Features, Posted 25 Jul 2018

Speech Tech Systems Need Expanded Capabilities, Training for Improved Customer Service

Seventy-four percent admit they are more loyal to a company if they can talk to a person—versus a machine—when they need assistance, according to a new report from Calabrio.
Speech Technology News Features, Posted 18 Jul 2018

Survey Shows Frustration with Traditional Approach to AI

Speech tech providers should realize that people expect any voice communications on a smartphone to be very short and will shy away from voice recognition "help" that is often more frustrating than helpful because the actual speech recognition is poor, says Abinash Tripathy, founder and CSO at Helpshift. 
Speech Technology News Features, Posted 11 Jun 2018

Industry Voices

How Machine Learning and AI Can Enhance Virtual Agent Training (Video)

USAA's Brett Knight discusses how USAA has used machine learning and AI in virtual agent training at the enterpise level in this clip from SpeechTEK 2018.
Industry Voices, Posted 10 Aug 2018

How AI is Transforming Call Center Training

Machine learning will revolutionize call center coaching methods.
Industry Voices, Posted 08 Aug 2018

Speech Technology Digest

Histopathology Department at Plymouth Hospitals NHS Trust Expands TalkingPoint Use

TalkingPoint allows a Biomedical Scientist (BMS) to efficiently generate a cut-up report using speech recognition (SR) unassisted by a scribe.
Speech Technology Digest, Posted 16 Aug 2018

ElevatePoint Announces Artificial Intelligence-Driven Intranet Chatbot with Microsoft Teams and SharePoint Team Sites Integrations

Smarter communications begin with a mobile intranet that connects to Microsoft Teams and SharePoint Team Sites, providing answers across channels. This trainable AI-driven chatbot saves time and money for organizations worldwide.
Speech Technology Digest, Posted 14 Aug 2018

Istation and Boulder Learning Collaborate on Oral Reading and Listening Program

The program uses advanced speech recognition to assess students.
Speech Technology Digest, Posted 07 Aug 2018

Voice Biometric Solutions Market to be Worth $13,049,200 by 2026

According to a new market report published by Transparency Market Research, the global voice biometric solutions market is expected to reach a value of  $ $13,049,200 by 2026 on account of growing adoption of voice biometric solutions and biometric technology across various industries.
Speech Technology Digest, Posted 07 Aug 2018
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Speech Technology Magazine, Summer 2018 Issue

2018 IMPLEMENTATION AWARD: SAYIN’ IT SAM

A Game Platform Helps Nonverbal Children Find Their Voice.
Feature, Posted 13 Aug 2018 - Summer 2018 Issue

2018 SPEECH LUMINARY: MARIE METEER, PH.D.

We present the thinkers and innovators who are creating new tools and approaches for speech technology—and fostering the next generation of talent.
Feature, Posted 06 Aug 2018 - Summer 2018 Issue

The 2018 Speech Industry Star Performers

These cutting-edge vendors are leading the way in AI, analytics, natural language, smart speakers, and more. 
Feature, Posted 01 Aug 2018 - Summer 2018 Issue

Columns

11 Keys to Designing Effective IVAs

Businesses and customers alike can benefit from quick, personalized, intelligent self-service.
The Business Case, Posted 15 Aug 2018 - Summer 2018 Issue

Speech Recognition Is Here (Finally). Now the Real Work Begins

Both solution buyers and providers need to stay focused on changing alliances and data security.
Inside Speech, Posted 08 Aug 2018 - Summer 2018 Issue

8 Ways Advances in Speech Recognition Will Affect Our Lives

From karaoke assistance to talking robots, here's a roundup of speech industry developments you'll be hearing about soon
Forward Thinking, Posted 30 Jul 2018 - Spring 2018 Issue

Speech Translation Helps Multilingual Conferences Express Themselves

New technology means that speech translation is quicker, more accurate, and cheaper than ever—and international conference goers will reap the benefits
In Other Words, Posted 23 Jul 2018 - Spring 2018 Issue

With Voice Design, Putting Callers First Is Always a Best Practice

VUI best practices come and go, but a customer-friendly framework never goes out of style
Inside Speech, Posted 16 Jul 2018 - Spring 2018 Issue

Speech Technology’s Continually Evolving Confidence Game

Advances in cognitive computing seek to improve on traditional rules-based algorithms and probability models—but the latter still know their stuff
Interact, Posted 09 Jul 2018 - Spring 2018 Issue

Voice Tools Could Help Brick-and-Mortar Retail Remain Relevant

Stores need to embrace technology to help the customer experience and bring back shoppers
Voice Value, Posted 25 Jun 2018 - Spring 2018 Issue

The Right Standard Makes Developers’ Jobs a Lot Easier

You'll never know whether a standard's a good fit if you don't try it out
Standards, Posted 18 Jun 2018 - Spring 2018 Issue