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Features

Speech Technology Inches Closer to the Edge

An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.

The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)

Neuro-linguistic programming can alter the way companies communicate with customers.

Seniors Increase Use of Assistive Speech Tech

The growing aging population is a market ripe for voice-enabled technologies.

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

The State of Speech Engines

Developments come fast in a rapidly changing environment

The State of Speech Development Platforms

New multicloud solutions are emerging

The State of Speech Analytics

Technology now looks at more than what the customer said

The State of Intelligent Virtual Assistants

Industry looks to tackle interoperability standards as it rings in the new year

The State of Voice Biometrics

Vendors need to respond to increasingly sophisticated threats

The State of Assistive Technology

Advances bring accessibility to more platforms and devices

The State of Artificial Intelligence

AI takes many forms, but they all have increased speech's usefulness

Voice Search Sees Business Boost

Companies are starting to use voice search for internal operations, but challenges remain.

Curbing Speech Data Overreach

More regulation is needed to protect voice data privacy and security, experts agree

Teaching with Speech

Voice technology has infiltrated the learning environment, improving schools for students and educators alike

As Speech Translation Advances, Barriers Continue to Fall

Technology improvements have pushed speech translation out to a smaller world

Companies Turn to IVAs to Deal with COVID Surges

Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic

Overcoming Bias Requires an AI Reboot

Biases in artificial intelligence can be mitigated with multiple programmers

Speech Continues to Advance in the Contact Center

Companies should look to further automate customer service with voice technologies

Marketers Need to Optimize for Voice Search

The voice channel presents unique opportunities and challenges for marketers

Speech Technology's 2020 People's Choice Awards

The votes are in. You have spoken!