Speech Technology Inches Closer to the Edge
An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.
The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)
Neuro-linguistic programming can alter the way companies communicate with customers.
Seniors Increase Use of Assistive Speech Tech
The growing aging population is a market ripe for voice-enabled technologies.
2021 State of the Speech Technology Industry
The latest developments and trends in seven important sectors
The State of Speech Engines
Developments come fast in a rapidly changing environment
The State of Speech Development Platforms
New multicloud solutions are emerging
The State of Speech Analytics
Technology now looks at more than what the customer said
The State of Intelligent Virtual Assistants
Industry looks to tackle interoperability standards as it rings in the new year
The State of Voice Biometrics
Vendors need to respond to increasingly sophisticated threats
The State of Assistive Technology
Advances bring accessibility to more platforms and devices
The State of Artificial Intelligence
AI takes many forms, but they all have increased speech's usefulness
Voice Search Sees Business Boost
Companies are starting to use voice search for internal operations, but challenges remain.
Curbing Speech Data Overreach
More regulation is needed to protect voice data privacy and security, experts agree
Teaching with Speech
Voice technology has infiltrated the learning environment, improving schools for students and educators alike
As Speech Translation Advances, Barriers Continue to Fall
Technology improvements have pushed speech translation out to a smaller world
Companies Turn to IVAs to Deal with COVID Surges
Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic
Overcoming Bias Requires an AI Reboot
Biases in artificial intelligence can be mitigated with multiple programmers
Speech Continues to Advance in the Contact Center
Companies should look to further automate customer service with voice technologies
Marketers Need to Optimize for Voice Search
The voice channel presents unique opportunities and challenges for marketers
Speech Technology's 2020 People's Choice Awards
The votes are in. You have spoken!