Speech Analytics Expands Beyond Voice

AI innovations mean interaction analytics can provide more actionable insights.

Best Practices for Bringing Voice Assistants to Mobile Apps

Mobile voice interface development requires a clear objective with a lot of customer insight.

2024 Vertical Market Case Studies: Speech Technology in Waste Management

Republic Services hauls in employee improvements with speech analytics.

2024 Vertical Market Case Studies: Speech Technology in Financial Services

Verint Speech Analytics saves money for Premier Bankcard.

2024 Vertical Market Case Studies: A Speech Technology Special Report

A look at how speech technology solved real-world problems in seven industry sectors.

2024 Vertical Market Case Studies: Speech Technology in Legal Services

Voice documentation powers Lynch & Lynch's growth.

2024 Vertical Market Case Studies: Speech Technology in Healthcare

WellSpan Health delivers exceptional provider and patient experience with Nuance DAX Copilot

2024 Vertical Market Case Studies: Speech Technology in Hospitality

Golden Nugget is handling customer calls with PolyAI virtual assistants.

2024 Vertical Market Case Studies: Speech Technology in Warehousing/Distribution

Voice brings accuracy and speed to Henry Schein's operations.

2024 Vertical Market Case Studies: Speech Technology in Entertainment

TrueFan is a true fan of Resemble AI's TTS

Tips for Reviewing Voicebot Vulnerability

How companies can help users feel safe by better securing voice assistant data.

Safety and Ethical Concerns Loom Large in Voice Cloning

AI makes synthetic speech sound more realistic than ever—and therein lies the danger.

2024 State of AI in the Speech Technology Industry

How generative (and other types of) artificial intelligence is impacting five important sectors.

2024 State of AI in the Speech Technology Industry: GenAI-Fueled Speech Analytics Enable Real-Time Results

The insights come faster and are more comprehensive

2024 State of AI in the Speech Technology Industry: AI’s Impact on Natural Language Processing

Speech systems will continue to get more conversational with AI advances.

2024 State of AI in the Speech Technology Industry: AI Is Enabling Audiovisual Enhancements

Voice and video creation tools continue to benefit from AI augmentation.

2024 State of AI in the Speech Technology Industry: Voice Biometrics Both Profits From and Is Plagued by AI

Deepfakes threats advance, and technology is challenged to keep up.

2024 State of AI in the Speech Technology Industry: AI Is Revolutionizing Translation, Dubbing, and Subtitling

Improved accuracy, wider language choices, and real-time options are among the benefits.

Industry-Standard Speech App Building Blocks Take Shape

Interface interoperability is becoming closer to reality, but more work is needed.

10 Tips for Maximizing Content for Voice Search

A quarter of the world's population uses voice search, and the numbers are only going to rise.