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Smart Devices

Smart devices--generally connected to other devices or networks via different wireless protocols that can operate both interactively and autonomously--are increasingly present as the IoT grows. See below for the latest smart device news, trends, and solutions.

Features

Teaching with Speech

Voice technology has infiltrated the learning environment, improving schools for students and educators alike

As Speech Translation Advances, Barriers Continue to Fall

Technology improvements have pushed speech translation out to a smaller world

Companies Turn to IVAs to Deal with COVID Surges

Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic

Marketers Need to Optimize for Voice Search

The voice channel presents unique opportunities and challenges for marketers

Industry Voices

Netflix's "The Circle" Provides a Glimpse into the Future of Speech Recognition

The future is now for voice recognition technology as industries from automotive to healthcare embrace the technology.

Protecting User Data: How Close is the US to its Own GDPR?

GDPR has already had wide-ranging consequences for companies collecting data, and now some are calling for federal regulations in the U.S. Voice-data isn't exempt from the regulations, and vendors need to be ready.

Video: More Targeted Knowledge Can Improve Today's VAs

Conversational Technologies Principal Deborah Dahl explains how more targeted enterprise knowledge could make VAs more effective in organizations in this clip from her keynote at SpeechTEK 2019.

4 Reasons Why Purchasing with Voice is the Future

Explore four consumer trends that are driving the growth of voice intelligence in point of sale platforms.

Columns

Speech Technology Is Not Yet Conversational Technology

The industry still lacks tools to support true conversation

Amid the Pandemic, Speech Technologies Expand the Telehealth Options

The telehealth approach is now providing treatments across the healthcare spectrum

Voice Interfaces and Contactless Interactions

A shift in our preferences toward eliminating or reducing touchpoints seems inevitable

As Voice Assistants Multiply, When Will We Get a Registry?

VARs can help tame the Wild West of voice assistants

Speech Technology Reports and Research

Integrating Intelligent Assistants for a Competitive Edge!

Sponsored by Verint

CONVERSATIONAL CX: Building relationships one message at a time

Sponsored by Concentrix

Step-By-Step Guide to Proactive Call Surge Management

Sponsored by Observe.AI

Best Practices in AI from Contact Center Leaders

Sponsored by Observe.AI

Smart Devices Companies and Suppliers