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Speech to Text

Speech-to-text solutions processes of converting spoken words to written formats for processes such as transcription and voicemail-to-email are integral to businesses and consumers alike. See below for the latest speech-to-text news, trends, and solutions.

Features

The Top Speech Technologies and Vendors: The 2022 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2022 Speech Industry Award Winner: Dubber Turns Meetings into Meaningful Records

Dubber provides call recording and voice data solutions that are natively and uniquely hosted in the cloud, allowing its services to be embedded into third-party telecommunication and cloud collaboration platforms.

2022 Speech Industry Award Winner: Verbit Acquires the Top Spot in Transcription

Verbit, an Israeli company, provides artificial intelligence-powered captioning, transcription, translation, and audio description technology and services backed by humans for added accuracy.

2022 Speech Industry Award Winner: Veritone Voices All Sorts of Projects

Veritone is an artificial intelligence tech company based in Irvine, Calif. Established in 2014, it has as its centerpiece the aiWARE hyper-expansive enterprise AI platform, the foundation for its extensive voice technology lineup.

Industry Voices

AI Voice: Working with, Not Against, Humans

Companies can leverage automated voice in new ways, building fuller, more authentic connections with their audiences.

How Speech Recognition Can Improve Efficiency in Marketing 

Marketing doesn't suck, but speech recognition could make it better. Here's how.

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Customer Service Must Adapt to Expanded Touchpoints for Voice of the Customer Insight

Companies need to supplement traditional surveys with speech and text analytics. (Featured on SmartCustomerService.com.)

Columns

Medical Practices Don’t Want to Be Pushed to the Cloud

Security/privacy concerns and administrative burdens plague cloud-based medical speech recognition.

Real-Time Speech Transcription Spells Out Contact Center Excellence

This former nice-to-have is becoming increasingly critical for agent training.

Speech Technology's Invaluable Assist

Our extraordinary assistive speech technologies were years in the making.

The Future of Intelligent Voice Assistants

Will you have one voice assistant or many? Which model will dominate?

Speech Technology Reports and Research

Active Voice Biometric Authentication - What Is It and How To Use It

Sponsored by LumenVox

Learn More about Contact Center AI!

Sponsored by Observe.AI

Buyers Guide: Selecting the Right Real-Time Coaching Solution for Your Contact Center

Sponsored by Verint

How Call Progress Analysis Optimizes Call Routing

Sponsored by LumenVox

Speech to Text Companies and Suppliers