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Speech to Text

Speech-to-text solutions processes of converting spoken words to written formats for processes such as transcription and voicemail-to-email are integral to businesses and consumers alike. See below for the latest speech-to-text news, trends, and solutions.

Features

2022 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2022 State of Speech Engines

Innovation can't be denied, but challenges remain.

The 2022 State of Assistive Technology

Expanding opportunities to improve everyday lives.

Call Recording, Transcription, and Analytics Find Strength in Unity

With these technologies, companies are achieving deeper alignment by trading point solutions for packages from one vendor.

Industry Voices

How Speech Recognition Can Improve Efficiency in Marketing 

Marketing doesn't suck, but speech recognition could make it better. Here's how.

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Customer Service Must Adapt to Expanded Touchpoints for Voice of the Customer Insight

Companies need to supplement traditional surveys with speech and text analytics. (Featured on SmartCustomerService.com.)

Speech Recognition - The Gaming Industry's Answer to Avoiding Fines

Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages. 

Columns

Real-Time Speech Transcription Spells Out Contact Center Excellence

This former nice-to-have is becoming increasingly critical for agent training.

Speech Technology's Invaluable Assist

Our extraordinary assistive speech technologies were years in the making.

The Future of Intelligent Voice Assistants

Will you have one voice assistant or many? Which model will dominate?

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

Speech Technology Reports and Research

How to Choose the Best Speech-to-Text Engine

Sponsored by Speechmatics

The Ultimate Contact Center KPI Playbook

Sponsored by Observe.AI

Modernize the Customer Experience with Conversational IVR

Sponsored by [24]7.ai

The Ultimate Guide to Speech-to-Text Technology

Sponsored by Speechmatics

Speech to Text Companies and Suppliers