Customer service personnel need to be trained to detect and react to deepfake phishing attempts. (Featured on SmartCustomerService.com.)
30 Jan 2024
Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one.
Paul Beckmann //
06 Apr 2021
Pindrop Director of Product Marketing Ben Cunningham discusses how liveness detection, synthetic speech detection, and other deep voice biometric technologies can fight the threat deepfakes pose in this clip from a panel at SpeechTEK 2019.
The Editors of Speech Technology //
18 Oct 2019
Pindrop Director of Product Marketing Ben Cunningham discusses best practices for voice authentication in IVR design in this clip from his panel at SpeechTEK 2019.
The Editors of Speech Technology //
08 Aug 2019