Pindrop Director of Product Marketing Ben Cunningham discusses how liveness detection, synthetic speech detection, and other deep voice biometric technologies can fight the threat deepfakes pose in this clip from a panel at SpeechTEK 2019.
Pindrop Director of Product Marketing Ben Cunningham discusses best practices for voice authentication in IVR design in this clip from his panel at SpeechTEK 2019.
Nuance Communications' Roanne Levitt delineates the differences between text-dependent and text-independent biometrics and what the advent of text-independent means for IVR applications in this clip from SpeechTEK 2019.
Customer experience is at the heart of every brand, but one of the most frustrating experiences for customers often comes when they're contacting you. Voice biometrics may be able to help streamline and improve their experience.