-->
Virtual Assistants

Virtual assistants like Siri and Alexa are application programs that understand natural language voice commands and completes tasks for the user. See below for the latest news, trends, and solutions about virtual assistants.

Features

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2021 Speech Industry Award Winner: HandsFree Health Keeps Seniors Safe

HandsFree Health is revolutionizing the voice-enabled virtual health assistance market with a complete line of voice-enabled products to help the elderly stay safe and healthy in their homes.

2021 Speech Industry Award Winner: Microsoft Buys Big with Nuance

Nuance had long been considered an acquisition target, and Microsoft finally pulled off a deal in April worth $19.7 billion. Microsoft reportedly plans to use Nuance's technology to augment its cloud products for healthcare, which were launched last year.

2021 Speech Industry Award Winner: ReadSpeaker Gives a New Voice to TTS

ReadSpeaker has been leading the way in text-to-speech (TTS) for more than two decades, delivering high-quality, lifelike voices for artificial intelligence-driven conversational applications, interactive voice response systems, and embedded applications.

Industry Voices

Debunking the Most Common Myths in Voice Technology

Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one. 

Does Your Intelligent Assistant Really Understand You?

Intelligent virtual assistants still need improvements, analysts conclude after five leading systems are put to the test.

Wake Words Will Soon See a Resurgence

As consumers get more accustomed to using voice interfaces, wake words will become more prominent.

Connect to Customers with the Help of Google, Amazon, and Apple

Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.

Columns

Speech and AI: From Tipping Point to Table Stakes

Gone are the days when adding virtual assistants was enough.

Speech Technology's Invaluable Assist

Our extraordinary assistive speech technologies were years in the making.

Assessing IVAs: How Do You Determine Which One Is Right for You?

There's still a lack of official standards, but some promising metrics have emerged

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

Speech Technology Reports and Research

The Past, Present, and Future of Speech Recognition 

Sponsored by Deepgram

The Hidden Potential of Automatic Speech Recognition

Sponsored by Deepgram

What Exactly is the True Omnichannel Experience?

Sponsored by Spitch

Battling Contact Center Regulatory Non-Compliance with Voice Biometrics

Sponsored by Spitch

Virtual Assistants Companies and Suppliers