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Virtual Assistants

Virtual assistants like Siri and Alexa are application programs that understand natural language voice commands and completes tasks for the user. See below for the latest news, trends, and solutions about virtual assistants.

Features

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

The State of Speech Engines

Developments come fast in a rapidly changing environment

The State of Speech Development Platforms

New multicloud solutions are emerging

The State of Intelligent Virtual Assistants

Industry looks to tackle interoperability standards as it rings in the new year

Industry Voices

Debunking the Most Common Myths in Voice Technology

Demand for voice-enabled devices has skyrocketed during the pandemic, and in the rush to capitalize on it, businesses can easily fall prey to common misconceptions about voice-enabled products. This piece debunks these myths one by one. 

Does Your Intelligent Assistant Really Understand You?

Intelligent virtual assistants still need improvements, analysts conclude after five leading systems are put to the test.

Wake Words Will Soon See a Resurgence

As consumers get more accustomed to using voice interfaces, wake words will become more prominent.

Connect to Customers with the Help of Google, Amazon, and Apple

Building digital assistants to help customers is becoming an industry requirement, so companies should start soon if they don't already have one.

Columns

Speech Is Up for Any Challenge

As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.

Self-Service Is the Channel of Choice—When It Works

Companies are not benefiting from the shift in preference as much as they should be

A Tangled Web of Intelligent Assistants

Getting them all to cooperate would tap their incredible potential

Businesses’ Voice Assistants Are Coming to a Smart Speaker Near You

Soon it will be de rigueur for every business to have its own IVA.

Speech Technology Reports and Research

Strategies for Advancing Your Customer Engagement Program

Sponsored by NICE Nexidia

What is a voice-activated enterprise?

Sponsored by Verint

Enable Frictionless Interactions with TX!

Sponsored by LumenVox

Enhancing Performance Analytics with AI!

Sponsored by Observe.AI

Virtual Assistants Companies and Suppliers