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Speech Tech Columns

Conversational Assistants and Privacy

Guiding principles (and potential issues) for our AI-powered future.

The Future of Dubbing: Automatic Media Voice Translation

Artificial intelligence is ushering in a new era in translation.

The Speech Accessibility Project Could Open Doors, Literally

Dysarthric speech is getting more equal representation in voice algorithms.

With Conversational AI, the Standards Work Heats Up

The W3C has published recent standards that will impact AI-powered speech applications.

Speech Tech Case Studies & Market Spotlights

Market Spotlight: Hotels Offer a Room for Voice Assistants

As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.

Market Spotlight: Retail Eyes a Sharp Increase in Voice-Assisted Shopping

While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.

Market Spotlight: Nonprofits Use Speech to Their Benefit

With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.

Speech Technology Reports and Research

Flip the AI Switch to Brilliant Customer Satisfaction

Sponsored by NICE

Learn How to Better Engage with your Customers

Sponsored by LumenVox

Applying Analytics and Sentiment to Understand CSAT

Sponsored by NICE

Case Study: Learn How to Achieve Above 90% Improvement in Call Categorization

Sponsored by LumenVox