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Speech Tech Columns

People with Disabilities Helped Launch Speech Tech. Don’t Leave Them Behind

Design solutions that eliminate difficulties.

Why Speech Tech Is Key to a Well-Rounded Metaverse

Voice adds an exciting fourth dimension to 3-D virtual worlds.

Deepfakes Raise Ethical Questions

Any technology—no matter how well-intentioned—can usually be exploited by those who wish to do us harm.

Speech Technology’s Next Frontier: Developing Countries

Low-resource languages in South Africa and elsewhere are finally catching the attention of speech tech developers.

Speech Tech Case Studies & Market Spotlights

Market Spotlight: Hotels Offer a Room for Voice Assistants

As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.

Market Spotlight: Retail Eyes a Sharp Increase in Voice-Assisted Shopping

While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.

Market Spotlight: Nonprofits Use Speech to Their Benefit

With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.

Speech Technology Reports and Research

Improving Speech Recognition Accuracy in Consumer Devices

Sponsored by Kardome

Six must-have components for an ideal IVR system

Sponsored by [24]7.ai

Learn How to Automate your Business with Voice Technology

Sponsored by Deepgram

Why Voice is the New User Experience

Sponsored by Deepgram

Contact Center CSAT: How Do You Measure It and Boost It?

Sponsored by Observe.AI

5 Keys to Transforming Your CX for the New Reality

Sponsored by [24]7.ai