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Marketing

Speech-enabled tools are the latest marketing trends--especially chatbots. Companies that provide systems that allow brands and advertisers to communicate with customers using speech technologies are positioned for growth. See below for the latest speech-enabled marketing news, trends, and solutions.

Features

Building a Voice Brand Is a Sound Policy

As more marketing moves to audio channels, companies need a unified voice.

The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)

Neuro-linguistic programming can alter the way companies communicate with customers.

Marketers Need to Optimize for Voice Search

The voice channel presents unique opportunities and challenges for marketers

How to Reach Marketers Looking for a Speech Solution

As speech technology becomes more commonplace, new markets are opening up for vendors. But as new opportunities abound, how do voice vendors reach out to potential new customers like marketers?

Industry Voices

High-Value Verbiage Aids NLP in Predicting Consumer Behavior

What do the Marine Corps and Disney have in common? Marketers for both may have found their holy grail in an AI-powered NLP tool that predicts consumer behavior based on informal online chatter.

Wrap it Up: How Speech Technology Helps Contact Centers Crush Holiday Challenges

The holiday season isn't always "the most wonderful time of the year" for contact centers. Fortunately, speech-enabled technologies are playing a vital role in helping customer support organizations thrive over the holidays,

The Key to Business Growth: Using AI to Break Barriers in Sales Conversations

Businesses let hundreds of millions of dollars slip through their fingertips because they fail to recognize opportunities embedded in conversational nuance. But AI can help.

4 Reasons Why Purchasing with Voice is the Future

Explore four consumer trends that are driving the growth of voice intelligence in point of sale platforms.

Columns
Speech Technology Reports and Research

The Definitive Guide to Speech Recognition

Sponsored by Deepgram

The Secret to Having a Highly Accurate Auto Dialer

Sponsored by LumenVox

How to “Mod” Your Own Speech Recognition Engine

Sponsored by Mod9 Technologies

Rethinking Voice in the Customer Experience Paradigm

Sponsored by Verint

Marketing Companies and Suppliers