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From Agent Assist to Employee Assist

Copilot apps are proliferating, and they mean business.

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Speech Tech Columns

From Agent Assist to Employee Assist

Copilot apps are proliferating, and they mean business.

Large Language Models Will Transform Conversational Assistants

Thanks to generative AI, conversational assistants will become everyday helpers.

Generative AI and Speech Technology: Proceed with Caution

With great power comes great responsibility.

A Perfect Storm of Speech Technologies

Now's the time to consider what new applications might be possible.

Speech Tech Case Studies & Market Spotlights

Southwest Recovery Services Achieves 10X ROI with Skit.ai's Inbound Voice AI Solution

Southwest Recovery automated inbound consumer calls with Skit.ai's voice AI solution.

Market Spotlight: Hotels Offer a Room for Voice Assistants

As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.

Market Spotlight: Retail Eyes a Sharp Increase in Voice-Assisted Shopping

While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.