Voice AI assistants add essential functionality for customers and agents. (Featured on DestinationCRM.com.)
Generative AI is leading to vastly smarter and more capable bots.
Copilot apps are proliferating, and they mean business.
Thanks to generative AI, conversational assistants will become everyday helpers.
With great power comes great responsibility.
Southwest Recovery automated inbound consumer calls with Skit.ai's voice AI solution.
As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.
While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.
As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.