TechSci Research has projected the market for natural language processing software and services to reach $53 billion by 2026.
As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.
The ability to converse in multiple languages is a big business advantage, and speech solutions are working on the problem.
Digital assistants are getting better all the time, and answer technology needs to keep pace
Enhancing speech technology's emotional quotient will do wonders for human-machine interactions. The first in a two-part series.
With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.
Voice-activated banking was first made available to consumers in 2014 when ING introduced a voice interface named Inge for its mobile banking app. Since then, consumers have been forcing a technology revolution that financial institutions have not been able to hold back—or only do so at their own peril.
As time goes on, many experts predict that consumer electronics will no longer even need screens, instead allowing consumers to use nothing more than their voices to activate and control them
Executives at Innovative Vision sought to extend the company's portfolio of call center services by offering a range of marketable data that clients could analyze and put to use as needed. For that to happen, however, Innovative Vision would first need to record and analyze all customer interactions. Summatti's AI platform was there to answer the call.
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