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Speech Tech Columns

A Speech Translation Evangelist on the Business Opportunities in an Interconnected World

Entrepreneur Jeffry Williams, CEO of Worldwide Tech Connections, sees big challenges, and even bigger opportunities for speech tech providers, in the need to tackle the translation requirements of today's business climate.

Smart Speakers Should Embrace Privacy by Design

Privacy concerns are to be expected with always-on devices that are passively listening to your most intimate conversations. But media reports of employees and contractors of Amazon and Apple listening to such voice recordings have escalated such concerns.

The Internet of Things Needs a Lingua Franca

With the proliferation of smart speakers, voice interaction with home devices is becoming increasingly common, and on the horizon are voice interactions with an ever greater number of smart environments—cities, offices, classrooms, factories, and healthcare settings. Developers will need to be on the same page

A Good Conversational Interface: Man’s Best Friend

Don't we all want voice-activated devices to be more like a loyal old dog and less like the puppy chewing on your shoes? But it's not necessarily something you can do at home with a few treats and the help of some YouTube videos.

Speech Tech Case Studies & Market Spotlights

Innovative Vision: Putting Client’s ROI First at a Call Center

Executives at Innovative Vision sought to extend the company's portfolio of call center services by offering a range of marketable data that clients could analyze and put to use as needed. For that to happen, however, Innovative Vision would first need to record and analyze all customer interactions. Summatti's AI platform was there to answer the call.

Market Spotlight on Retail: Voice Is Revitalizing the Shopping Experience

From online shoppers to warehouse employees, from retail associates to marketers, nearly every facet of the retail industry is being transformed by the voice revolution. In fact, it may just be the use of voice and other technologies that are keeping retail environments relevant.

Market Spotlight on Automotive: IVAs Are Popular in New Cars, but Concerns, Limits Remain

While supercars like Kit from Knight Rider are still the stuff of TV fantasy, today's automobiles are becoming smarter and smarter, and speech technologies are at the heart of this transformation.

Market Spotlight: Security

Voice biometrics is vital, and it's only the beginning. AI and speech technologies are helping drive new levels of security and pioneering new ways to keep the public safe.

Speech Technology Reports and Research

New Frontier of Speech Tuning Tools Change the Game!

Sponsored by Speech-Soft Solutions