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Q&A: Deborah Dahl on Natural Language Understanding

Jim Larson talked to Dr. Deborah Dahl, Principal, Conversational Technologies about the increasing importance and capabilities of natural language processing, speech recognition, and

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Speech Tech Columns

Security Threats to Speech Apps in the Age of Deep Fakes

As machine learning marches forward, we are becoming aware of the dangers of "deep fakes" generated by deep learning algorithms. Not surprisingly, machines can be both the problem and the solution.

IVAs Enter the Business Conversation

IVAs boast big potential in a wide variety of verticals and functions

How Human Is Too Human?

We hear, quite often, that conversational AI need to be more human. What this means is that we want it to perform for us at the same level as a human assistant, but we still want to know it's a machine.

Voice-First User Interfaces Speak to the Omnichannel Future

Screen- and voice-oriented devices are becoming one and the same

Speech Tech Case Studies & Market Spotlights

Market Spotlight on Automotive: IVAs Are Popular in New Cars, but Concerns, Limits Remain

While supercars like Kit from Knight Rider are still the stuff of TV fantasy, today's automobiles are becoming smarter and smarter, and speech technologies are at the heart of this transformation.

Market Spotlight: Security

Voice biometrics is vital, and it's only the beginning. AI and speech technologies are helping drive new levels of security and pioneering new ways to keep the public safe.

Broadw.ai: Buying Broadway Tickets Out Loud

Broadw.ai had the Broadway marketing and sales experience to know that theatergoers would find a digital ticketing agent appealing, but it needed a partner to develop its AI-based answer engine

Market Spotlight: Marketing

IVAs and Chatbots Are Changing How Marketers Reach Customers

Speech Technology Reports and Research

Embrace Machine Intelligence for a Better Customer Experience!

Sponsored by Verint

Use Voice Bots to Free Up Time for Important Tasks

Sponsored by Phonexia