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Speech Tech Columns

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

Laws Protecting People with Disabilities Won't Work if They're Not Applied

Assessing IVAs: How Do You Determine Which One Is Right for You?

There's still a lack of official standards, but some promising metrics have emerged

The Microsoft-Nuance Alliance: A Curative for Caregiver Conversations?

Nuance's enhanced cloud offerings could aid healthcare-focused analytics

Speech Tech Case Studies & Market Spotlights

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.

Market Spotlight: Nonprofits Use Speech to Their Benefit

With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.

Market Spotlight on Financial Services: Customers Talk Up Voice Banking’s Benefits

Voice-activated banking was first made available to consumers in 2014 when ING introduced a voice interface named Inge for its mobile banking app. Since then, consumers have been forcing a technology revolution that financial institutions have not been able to hold back—or only do so at their own peril.

Market Spotlight: Voice Dominates the Future of Consumer Electronics

As time goes on, many experts predict that consumer electronics will no longer even need screens, instead allowing consumers to use nothing more than their voices to activate and control them

Speech Technology Reports and Research

Voice Biometrics for Agent / Caller Identification and Verification

Sponsored by Spitch

Omnichannel Virtual Assistant and Using Conversational Analytics in the Discovery Phase

Sponsored by Spitch

Learn How to Achieve Stronger Productivity with AI!

Sponsored by Observe.AI