Speech Technology's 2020 People's Choice Awards

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The State of the Speech Technology Industry

Artificial intelligence is improving almost every aspect of the speech industry.

The State of Speech Developer Platforms

Vendors focus on back-end system integration and portability

The State of Speech Analytics

Speech analytics is at the heart of digital transformations

Speech Technology Has a Place in Ed Tech and English Language Learning

Technology advances in speech recognition, pronunciation error detection, and speech scoring can make a huge difference in how students learn the English language.

Solutions that are the Critical Lifeline of Insight Especially in Time of Rapid Change

Transforming Customer Interactions with Conversational Insight

The Factors That Are Driving Contact Center Leaders to Use Speech Analytics

Customer experience improvements, finding upsell and cross-sell opportunities, and ensuring regulatory compliance are the top reasons for speech analytics deployments. (Featured on SmartCustomerService.com