Pindrop Director of Product Marketing Ben Cunningham discusses best practices for voice authentication in IVR design in this clip from his panel at SpeechTEK 2019.
The Editors of Speech Technology //
08 Aug 2019
Nuance Communications' Roanne Levitt delineates the differences between text-dependent and text-independent biometrics and what the advent of text-independent means for IVR applications in this clip from SpeechTEK 2019.
10 Jun 2019
Customer experience is at the heart of every brand, but one of the most frustrating experiences for customers often comes when they're contacting you. Voice biometrics may be able to help streamline and improve their experience.
Kornel Laskowski //
16 Jan 2019