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Voice Search

The rise of voice search--a speech recognition technology that allows users to search by saying terms rather than typing them into a search box--is changing the way content owners think about Search Engine Optimization (SEO). See below for the latest voice search news, trends, and solutions.

Features

Marketers Need to Optimize for Voice Search

The voice channel presents unique opportunities and challenges for marketers

Speech Technology's 2020 People's Choice Awards

The votes are in. You have spoken!

The State of the Speech Technology Industry

Artificial intelligence is improving almost every aspect of the speech industry.

The State of Speech Engines

Solutions are still trying to crack the conversational code

Industry Voices

Protecting User Data: How Close is the US to its Own GDPR?

GDPR has already had wide-ranging consequences for companies collecting data, and now some are calling for federal regulations in the U.S. Voice-data isn't exempt from the regulations, and vendors need to be ready.

Enhancing Voice Search with Sentiment Analysis

Sentiment analysis has the potential to revolution voice search, but as of now, search providers are not taking advantage of all it has to offer. Find out how using sentiment analysis can lead to more accurate search results and happier customers.

Software Inside the Hardware: Unlocking the Skills in a VUI

Much as developers rushed to put new apps onto Apple's App Store in 2009, we're seeing a bit of a gold rush to develop new skills for voice assistants. But developing for a VUI is an entirely different challenge.

4 Reasons Why Purchasing with Voice is the Future

Explore four consumer trends that are driving the growth of voice intelligence in point of sale platforms.

Columns

There’s Tech for the Tough Spots

Businesses are now realizing that websites, online content, and product information need to be crafted in new ways so voice-based search engines not only recognize them but position them at the top of search results.

As Voice Assistants Multiply, When Will We Get a Registry?

VARs can help tame the Wild West of voice assistants

Infusing AI and Speech into the Mobile Retail Customer Experience

AI-powered apps are employing speech as part of an all-important omnichannel approach

Breakthroughs in Speech Are Just Beginning

Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry

Speech Technology Reports and Research

How to Leverage AI Behavioral Models to Maintain Customer Satisfaction with Work-From-Home Agents

Sponsored by NICE Nexidia

A 5-Step Process for Improving Home-based Agent Performance

Sponsored by NICE Nexidia

7 Key Strategies to Meet Increasing Demands in Your Contact Center

Sponsored by LumenVox

Transforming Customer Interactions with RPA

Sponsored by Verint

Voice Search Companies and Suppliers