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Government/Security

Speech technologies are poised to transform the way the public sector get things done. See below for the latest news on companies that help public-sector organizations, including the military, police, and other state, local, and national government departments and agencies manage data, services, streamline and secure communications, and translate, transcribe, and transfer information.

Features

Five Tips for Managing Voice Data in the GDPR Era

As the UK 's Information Commissioner's Office orders the nation's tax authority to delete 5 million voice recordings under GDPR, we offer 5 tips for staying out of trouble with privacy regulators.

Speech Compliance Branches Out from the Contact Center into the Enterprise

As industry regulations increase in number, corporations look to speech to ensure adherence

Interpol to Add Voice Recognition to Its Investigative Tools

According to a post on the European Union's website, the EU-funded SIIP (Speaker Identification Integrated Project) aims to put an end to any doubts about voice recognition in the court room "with an innovative probabilistic, language-independent identification system. This system uses a novel Speaker-Identification (SID) engine and a Global Info Sharing Mechanism (GISM) to identify unknown speakers who are captured in lawfully intercepted calls, recorded crime or terror arenas, social media and any other type of speech source."

Voice Biometrics: Building Its Business Base as New Uses Emerge

Biometric solutions built on voice recognition technologies are projected to create an incremental opportunity of $4.5 billion between 2017 and 2025. 

Industry Voices

Solutions that are the Critical Lifeline of Insight Especially in Time of Rapid Change

Harnessing the Power of our Next Generation Voice Solutions

Video: How Conversation Print Helps Fight Speech Spoofing

Nuance Communications Senior Manager, Commercial Security Strategy Roanne Levitt explains how Nuance's Conversation Print addresses speech spoofing in this clip from her panel an SpeechTEK 2019.

Video: Biometrics and Privacy Regulations Compliance

Nuance Communications Senior Manager, Commercial Security Strategy Roanne Levitt and ID R&D VP of Sales John Amein discuss the essential requirements for complying with privacy regulations in this clip from their panel at SpeechTEK 2019.

Columns

Will This Security Innovation Make Biometrics Obsolete?

Public/private key cryptography relies on an exchange of unique data. Will this latest innovation change the way we think about security and make biometrics obsolete and create problems for the speech industry?

Smartphones and Privacy Versus Progress

With personal information more available than ever, where do we draw the line?

The Death of the Public Switched Telephone Network

Assessing the damages of the NSA's actions.

If It’s a Tornado, Just Text Me

Automated messaging must be highly relevant and user-specific

Speech Technology Reports and Research

How to Leverage AI Behavioral Models to Maintain Customer Satisfaction with Work-From-Home Agents

Sponsored by NICE Nexidia

A 5-Step Process for Improving Home-based Agent Performance

Sponsored by NICE Nexidia

7 Key Strategies to Meet Increasing Demands in Your Contact Center

Sponsored by LumenVox

Transforming Customer Interactions with RPA

Sponsored by Verint

Government/Security Companies and Suppliers