2024 Vertical Market Case Studies: A Speech Technology Special Report

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Thanks to artificial intelligence and related developments, massive innovation has taken place in speech technology in recent years. But simply describing these breakthroughs—advanced speech analytics, lightning quick speech-to-text, intelligent virtual assistants—can start to feel theoretical. Nothing showcases the value of speech technology like its real-world application in a variety of industries, which is where our Vertical Market Case Studies report comes in. Whether it’s a law firm transforming its billing and documentation processes, a hotel and casino chain using speech tech to solve its staffing challenges, or a global manufacturing firm improving distribution accuracy with voice-based warehouse picking technology, our report demonstrates how speech tech is making a difference where it matters most: a company’s bottom line.

Speech Technology in Legal Services: Voice Documentation Powers Lynch & Lynch’s Growth

Speech Technology in Financial Services: Verint Speech Analytics Saves Money for Premier Bankcard

Speech Technology in Healthcare: WellSpan Health Delivers Exceptional Provider and Patient Experience with Nuance DAX Copilot

Speech Technology in Hospitality: Golden Nugget Is Handling Customer Calls with PolyAI Virtual Assistants

Speech Technology in Warehousing/Distribution: Voice Brings Accuracy and Speed to Henry Schein’s Operations

Speech Technology in Waste Management: Republic Services Hauls in Employee Improvements with Speech Analytics

Speech Technology in Entertainment: TrueFan Is a True Fan of Resemble AI’s TTS

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