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Features

2023 Vertical Markets Spotlight: A Speech Technology Special Report

Our roundup of the speech innovation taking place in eight important industry verticals.

2023 Vertical Markets Spotlight: Speech Technology in Consumer Electronics

Interoperability's been the biggest challenge, but standards are emerging.

2023 Vertical Markets Spotlight: Speech Technology in Financial Services

Rise in voice banking requires a rise in voice-based support, verification, and AI.

2023 Vertical Markets Spotlight: Speech Technology in Government

Public-sector entities can improve customer service, delivery of benefits and services, efficiency, transparency, and more.

2023 Vertical Markets Spotlight: Speech Technology in Healthcare

Speech gives caregivers more time to spend with patients.

2023 Vertical Markets Spotlight: Speech Technology in Manufacturing/Distribution

The right tech can improve productivity and enhance safety and quality control.

2023 Vertical Markets Spotlight: Speech Technology in Restaurants

Staffing shortages prompt a greater use of voice ordering automation.

2023 Vertical Markets Spotlight: Speech Technology in Retail

Voice shopping from home and at retail kiosks is proliferating.

2023 Vertical Markets Spotlight: Speech Technology in Travel and Hospitality

Voice brings concierge service to bookings and hotel stays.

Has Speech Crossed the Uncanny Valley?

People no longer see humanlike speech as too creepy. The question is whether that will last.

Tips for Adding Speech to Your Metaverse Presence

It's hard to imagine a virtual world without audio, but it doesn't just happen.

Speech Model Training Gets Easier with the Latest Tools

Training AI models for some voice interfaces could be as simple as drag and drop.

2023 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2023 State of Speech Engines

More humanlike speech leads to more intuitive interactions.

The 2023 State of Speech Development Platforms

The quest for open standards will help speech apps' business case.

The 2023 State of Speech Analytics

Growth is set to continue as demand rises and use cases abound.

The 2023 State of Intelligent Virtual Assistants

The need is still great, but deployment challenges remain.

The 2023 State of Voice Biometrics

AI is making both attacks and defenses more sophisticated than ever.

The 2023 State of Assistive Technology

New rules and initiatives are helping make devices more accessible.

The 2023 State of Artificial Intelligence

AI's influence on speech continues to expand.