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Speech Recognition

Speech recognition solutions enable machines to understand and act on human speech inputs, and are the basis for many of the technologies we use today. See below for the latest speech recognition news, trends, and solutions.

Features

Call Recording, Transcription, and Analytics Find Strength in Unity

With these technologies, companies are achieving deeper alignment by trading point solutions for packages from one vendor.

Captioning Sees an Impressive Pace of Progress

Technology advances are making real-time captioning possible, and progress has just begun.

The Top Speech Technologies and Vendors: The 2021 Speech Industry Awards

Advances in AI, machine learning, natural language processing, and more fueled speech industry progress in the past year.

2021 Speech Industry Award Winner: AppTek Takes Captioning to New Screens

AppTek has a long history of innovation in the areas of artificial intelligence, speech recognition, machine translation, natural language processing and understanding, and text-to-speech technologies, and finally it is getting the worldwide recognition it deserves.

Industry Voices

The Risks Posed by Biases in Voice and AI

Artificial intelligence is still a novel concept with its own unique benefits and flaws. This is how it will integrate into sales, marketing, and customer interactions.

Four Pitfalls to Avoid When Building Compelling Voice Experiences

As voice experiences grow in popularity, here are some pitfalls developers can avoid when creating voice-focused products. 

Speech Recognition - The Gaming Industry's Answer to Avoiding Fines

Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages. 

Voice Technology is Essential to Digital Transformation

Advances in speech technology are ensuring that voice continues to have a role in customer interactions.

Columns

Emotion Is the Next Frontier in Human-Computer Interaction

Ever since the early days of the speech technology industry, engineers and developers have been on a never-ending quest to make voices that sound more lifelike and natural.

Speech and AI: From Tipping Point to Table Stakes

Gone are the days when adding virtual assistants was enough.

The Future of Intelligent Voice Assistants

Will you have one voice assistant or many? Which model will dominate?

Building the Next Generation of ASR: Speech Emotion Recognition Apps

Getting rich real-world data is critical, but it's only half the battle.

Speech Technology Reports and Research

The Definitive Guide to Speech Recognition

Sponsored by Deepgram

The Secret to Having a Highly Accurate Auto Dialer

Sponsored by LumenVox

How to “Mod” Your Own Speech Recognition Engine

Sponsored by Mod9 Technologies

Rethinking Voice in the Customer Experience Paradigm

Sponsored by Verint

Speech Recognition Companies and Suppliers