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Speech Recognition

Speech recognition solutions enable machines to understand and act on human speech inputs, and are the basis for many of the technologies we use today. See below for the latest speech recognition news, trends, and solutions.

Features

Deepfakes: The Latest Trick of the Tongue

Tips to protect your organization against the growing threat of speech deepfakes.

Voice Biometrics Are Not 100 Percent Foolproof, but Steadily Improving

The technology has holes, but is more efficient than traditional password security.

2022 State of the Speech Technology Industry

The latest developments and trends in seven important sectors.

The 2022 State of Speech Engines

Innovation can't be denied, but challenges remain.

Industry Voices

How Speech Recognition Can Improve Efficiency in Marketing 

Marketing doesn't suck, but speech recognition could make it better. Here's how.

The Need for Continuous Speech Recognition Testing

Conversational AI and voice have to be tested to ensure that they work flawlessly.

Customer Service Must Adapt to Expanded Touchpoints for Voice of the Customer Insight

Companies need to supplement traditional surveys with speech and text analytics. (Featured on SmartCustomerService.com.)

The Risks Posed by Biases in Voice and AI

Artificial intelligence is still a novel concept with its own unique benefits and flaws. This is how it will integrate into sales, marketing, and customer interactions.

Columns

Deepfakes Raise Ethical Questions

Any technology—no matter how well-intentioned—can usually be exploited by those who wish to do us harm.

Why Speech Tech Is Key to a Well-Rounded Metaverse

Voice adds an exciting fourth dimension to 3-D virtual worlds.

Speech Technology’s Next Frontier: Developing Countries

Low-resource languages in South Africa and elsewhere are finally catching the attention of speech tech developers.

Natural Language Interfaces That Everyone Can Use

Users can differ widely in their ability to express themselves and understand.

Speech Technology Reports and Research

How to Choose the Best Speech-to-Text Engine

Sponsored by Speechmatics

Modernize the Customer Experience with Conversational IVR

Sponsored by [24]7.ai

The Ultimate Contact Center KPI Playbook

Sponsored by Observe.AI

The Ultimate Guide to Speech-to-Text Technology

Sponsored by Speechmatics

Speech Recognition Companies and Suppliers