Verbit Collects $60 Million in Funding
AI-based transcription and captioning platform provider Verbit raised $60 million in its latest funding round.
Cognitive Computing Anticipated to Exhibit 23 Percent CAGR
Led by the speech recognition segment, the cognitive computing market is expected to see high growth through 2030, according to Persistence Market Research.
Clarabridge CX Analytics Integrates with Oracle Cloud Marketplace
Clarabridge's text and speech analytics integrates with Oracle Cloud CX Service, connecting users to hundreds of feedback sources. (Featured on DestinationCRM.com.)
NICE Unveils Enlighten Fraud Prevention
NICE Enlighten Fraud Prevention uses AI and voice biometrics to scan calls and identify fraudulent behavior. (Featured on SmartCustomerService.com.)
Speechmatics' Any-Context Speech Recognition Engine Launches on Genesys AppFoundry
Speechmatics' technology is now available for Genesys Engage and Genesys PureConnect. (Featured on SmartCustomerService.com.)
Snap Said to Have Acquired Voca.ai
Snapchat's parent company reportedly acquired Voca.ai, a provider of voice assistant technology, for $70 million.
Intermedia Launches Easy-IVR
Included with Intermedia Contact Center Pro and Elite packages, Easy-IVR will help companies build and deploy IVRs in as little as 5 minutes.
AccuSpeechMobile Achieves Zebra Technologies' Validation
AccuSpeechMobile has been certified for interoperability with Zebra's heads-up display devices.
North American Contact Center Intelligence Market to Grow 21.7 Percent Per Year Through 2026
Research firm Marqual IT Solutions anticipates growing interest in contact center artificial intelligence solutions among smaller firms. (Featured on SmartCustomerService.com
Speechmatics Launches Global Spanish Language Pack
Speechmatics' Global Spanish language pack for automatic speech-to-text transcription covers a wide array of accents and dialects.
Sonde Health Launches Self-Serve API that Detects Respiratory Disease from Voice Changes
Sonde Health's developer portal enables organizations to embed vocal biomarker health detection and monitoring in its mobile apps.
AudioTilly Launches TTS WordPress Plugin
AudioTilly's WordPress plugin allows people to listen to blog posts while on the go.
Speech Analytics Market Expected to More Than Double in 5 Years
MarketsandMarkets projects 20.2 percent CAGR for the global speech analytics market, leading to growth from $1.5 billion today to $3.8 billion through 2025.
Alelo Introduces Its Enskill Spanish Avatar
Alelo Enskill Spanish brings avatar-based language learning to middle schools and high schools.
ReadSpeaker Launches Prosody Transfer
Prosody Transfer Is ReadSpeaker VoiceLab's DNN voice capability.
IBM Partners with Dubber for Recording
IBM has selected Dubber's Unified Call Recording and Voice Intelligence Cloud for its Cloud for Telecommunications Services.
Five9 to Acquire Inference Solutions
The Inference Solutions acquisition accelerates Five9's AI portfolio with proven IVA technologies. (Featured on SmartCustomerService.com.)
Wooask Launches S01 AI Voice Recorder
Wooask's S01 voice recorder offers translation and transcription in 134 languages.
Aculab Updates VoiSentry
VoiSentry extends functionality with improvements to presentation attack detection, verification/identification algorithms, and more.
Hypersonix Launches Conversational Mobile App
Hypersonix is delivering a conversational artificial intelligence-based analytics and business intelligence mobile app.