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Speech Tech Columns

An Open Letter to Voice Agent Platform Developers

You're at the vanguard of a burgeoning movement.

The Ongoing Effort for Interoperable IVAs

Intelligent virtual assistants now have billions of users. When will they be platform-independent?

Speech and AI: From Tipping Point to Table Stakes

Gone are the days when adding virtual assistants was enough.

Building the Next Generation of ASR: Speech Emotion Recognition Apps

Getting rich real-world data is critical, but it's only half the battle.

Speech Tech Case Studies & Market Spotlights

Market Spotlight: Hotels Offer a Room for Voice Assistants

As travel slowly starts to return following COVID-19 lockdowns, hotels today need to place a strong emphasis on safety and comfort. For many, speech-enabled in-room virtual assistants are the answer.

Market Spotlight: Retail Eyes a Sharp Increase in Voice-Assisted Shopping

While voice technology has been around for a while, its use as a consumer shopping aide really only emerged just a few short years ago, starting when Amazon unleashed its first Echo device on the world.

Voice Provides a More Immersive Gaming Experience

As natural language has crept into the gaming world, gamers today can use voice as a controller, interact with characters during game play, communicate with other players in multiplayer and role-playing games, and so much more.

Market Spotlight: Nonprofits Use Speech to Their Benefit

With limited budgets and resources, many nonprofits find it difficult to adopt new technologies as quickly as for-profit entities. But that disadvantage is lessening, thanks to more affordable and accessible speech products.

Speech Technology Reports and Research

The Definitive Guide to Speech Recognition

Sponsored by Deepgram

The Secret to Having a Highly Accurate Auto Dialer

Sponsored by LumenVox

How to “Mod” Your Own Speech Recognition Engine

Sponsored by Mod9 Technologies

Rethinking Voice in the Customer Experience Paradigm

Sponsored by Verint

Insights from contact center leaders on AI

Sponsored by Observe.AI

How can ASR help with 90% of the world’s unstructured data?

Sponsored by Deepgram

Did you know that most organizations admit they aren’t maximizing ASR to its' full potential - Learn how to benefit!

Sponsored by Deepgram

Omni Channel Virtual Assistants and Customer Experience!

Sponsored by Spitch