Top Story

Helping the Vocally Impaired Speak in Their Own Voice

Thanks to voice banking, digitized speech retains the essence of the original speaker

SpeechTek Covers
Free
for qualified subscribers
Subscribe Now Current Issue Past Issues
Speech Tech Columns

Helping the Vocally Impaired Speak in Their Own Voice

Thanks to voice banking, digitized speech retains the essence of the original speaker

Tradeshow Speech Accessories Translate Into Winning Event Marketing

Speech translation apps are a game changer for international sales

NLU Results Shouldn’t Be Proprietary

A common format for natural language tools would make everyone's life easier

Solving Pain Points for Newcomers Could Set You Apart

Smart vendors will think beyond AI and algorithms and find ways to solve business problems

Speech Tech Case Studies & Market Spotlights

Broadw.ai: Buying Broadway Tickets Out Loud

Broadw.ai had the Broadway marketing and sales experience to know that theatergoers would find a digital ticketing agent appealing, but it needed a partner to develop its AI-based answer engine

Market Spotlight: Marketing

IVAs and Chatbots Are Changing How Marketers Reach Customers

Toys that Talk to Kids

Toymakers are increasingly incorporating speech technology into their dinosaurs, robots, unicorns, and the like.

Higher Education Growth: Improving Quality Assurance with Call Recordings

HEG agents often have phone conversations with students. These calls play an important role in enrollments, but agents must adhere to strict Telephone Compliance Protection Act (TCPA) compliance guidelines and processes for efficiency. There are many opportunities for errors and compliance missteps throughout the EDU lead lifecycle — particularly during phone calls. The company needed a more efficient way of dealing with this challenge.

Speech Technology Reports and Research

Behind the Curtain: What Drives Conversational AI?

Sponsored by Concentrix

Rank Higher With Customers

Sponsored by Voci Technologies

Learn Why CX Leaders are Upgrading Voice Platforms to the Next Generation of IVR

Sponsored by [24]7.ai

Do You Know the Difference Between Active and Passive Voice Biometrics?

Sponsored by LumenVox

Learn How Real-Time Speech Analytics Drives Contextual Knowledge

Sponsored by Verint

Driving Business Intelligence Solutions with Speech Analytics!

Sponsored by Yactraq

Gaining Strategic Benefits Utilizing Speech Analytics

Sponsored by Yactraq

Using Speech Analytics to Drive Your Business Decisions!

Sponsored by Phonexia