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Columns

Encountering a Technical Problem? You Too Can Be a Standards Author

Your brilliant new idea might just end up becoming a popular solution

Pandemic Gives a Glimpse of Life with a Disability

The day-to-day just got more complicated for us all

Speech Technology in the Midst of the Coronavirus

This is the time for speech technology—and all online communication technologies—to leap into action

There’s Tech for the Tough Spots

Businesses are now realizing that websites, online content, and product information need to be crafted in new ways so voice-based search engines not only recognize them but position them at the top of search results.

As Voice Assistants Multiply, When Will We Get a Registry?

VARs can help tame the Wild West of voice assistants

Voice Interfaces and Contactless Interactions

A shift in our preferences toward eliminating or reducing touchpoints seems inevitable

The Dilemma of AI Transparency

Humans are still suspicious of AI, even when we know what we're dealing with

Voice Self-Service Has Become More Popular—and It’s About to Get Much Better

Conversational self-service is moving closer to reality

Infusing AI and Speech into the Mobile Retail Customer Experience

AI-powered apps are employing speech as part of an all-important omnichannel approach

Consumer Voice Apps and Smart Devices Lead the Way for Speech Tech

Interface and data security challenges remain, however

Speech Recognition Has Finally Come of Age. Now What?

Relying on the likes of Amazon and Google presents challenges for buyers and providers alike

5G Presents Opportunities for Everyone, and That’s the Problem

It's a landmark for the enterprise—including criminal ones

Breakthroughs in Speech Are Just Beginning

Our writers consulted with industry experts across the major sectors of the speech technology landscape to determine the state of the industry

Assistive Devices Help Millions—but They Can (and Will) Go Further

Assistive speech technology needs to be both more available and more usable

Beware the Limitations of Machine Learning

Systems that use only machine training will struggle with more complex requests

A Speech Translation Evangelist on the Business Opportunities in an Interconnected World

Entrepreneur Jeffry Williams, CEO of Worldwide Tech Connections, sees big challenges, and even bigger opportunities for speech tech providers, in the need to tackle the translation requirements of today's business climate.

Smart Speakers Should Embrace Privacy by Design

Privacy concerns are to be expected with always-on devices that are passively listening to your most intimate conversations. But media reports of employees and contractors of Amazon and Apple listening to such voice recordings have escalated such concerns.

The Internet of Things Needs a Lingua Franca

With the proliferation of smart speakers, voice interaction with home devices is becoming increasingly common, and on the horizon are voice interactions with an ever greater number of smart environments—cities, offices, classrooms, factories, and healthcare settings. Developers will need to be on the same page

A Good Conversational Interface: Man’s Best Friend

Don't we all want voice-activated devices to be more like a loyal old dog and less like the puppy chewing on your shoes? But it's not necessarily something you can do at home with a few treats and the help of some YouTube videos.

Will This Security Innovation Make Biometrics Obsolete?

Public/private key cryptography relies on an exchange of unique data. Will this latest innovation change the way we think about security and make biometrics obsolete and create problems for the speech industry?