Speech recognition must be dynamic and adapt to real-time dialogue shifts to best serve customers.
Quinn Agen //
02 Feb 2021
AI has huge potential to improve and standardize customer service interactions across companies.
Richard Kimber //
14 Dec 2020
Speech technology could enable a true competitive advantage for businesses across sectors, but data shows that while business leaders would like to take advantage of the technology, many barriers still exist.
Richard Stevenson //
10 Nov 2020
Advances in artificial language are making speech recognition a cost-saver, revenue-booster, and satisfaction-raiser.
Rachel Knaster //
03 Nov 2020