Conversational AI and voice have to be tested to ensure that they work flawlessly.
Florian Treml //
22 Feb 2022
Artificial intelligence is still a novel concept with its own unique benefits and flaws. This is how it will integrate into sales, marketing, and customer interactions.
Nigel Cannings //
09 Nov 2021
Artificial intelligence can identify interactions that contain complaints and suggest ways to mitigate them.
NICE-Nexidia //
19 Oct 2021
Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages.
Nigel Cannings //
13 Jul 2021