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Artificial Intelligence

Artificial Intelligence Solutions power machines to copy intelligent human behavior and are in everything--from your smartphone to (maybe) that voice on the other end of the phone. See below for the latest AI news, trends, and solutions.

Features

Speech Technology Inches Closer to the Edge

An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.

The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)

Neuro-linguistic programming can alter the way companies communicate with customers.

Seniors Increase Use of Assistive Speech Tech

The growing aging population is a market ripe for voice-enabled technologies.

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

Industry Voices

Speech Recognition - The Gaming Industry's Answer to Avoiding Fines

Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages. 

Making our Voices Heard: The Growth of Voice Recognition During the Pandemic 

Voice technology has allowed people to stay connected, and the best is yet to come.

What Brings Virtual Conversations to Life?

Speech recognition must be dynamic and adapt to real-time dialogue shifts to best serve customers.

The AI-Driven Future of Customer Service

AI has huge potential to improve and standardize customer service interactions across companies.

Columns

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

Speech Emotion Recognition: The Next Step in the User Experience

Enhancing speech technology's emotional quotient will do wonders for human-machine interactions. The first in a two-part series.

Speech Is Up for Any Challenge

As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.

Self-Service Is the Channel of Choice—When It Works

Companies are not benefiting from the shift in preference as much as they should be

Speech Technology Reports and Research

Voice Biometrics for Agent / Caller Identification and Verification

Sponsored by Spitch

Omnichannel Virtual Assistant and Using Conversational Analytics in the Discovery Phase

Sponsored by Spitch

Learn How to Achieve Stronger Productivity with AI!

Sponsored by Observe.AI

Artificial Intelligence Companies and Suppliers