Teaching with Speech

Voice technology has infiltrated the learning environment, improving schools for students and educators alike

As Speech Translation Advances, Barriers Continue to Fall

Technology improvements have pushed speech translation out to a smaller world

Companies Turn to IVAs to Deal with COVID Surges

Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic

Overcoming Bias Requires an AI Reboot

Biases in artificial intelligence can be mitigated with multiple programmers

Voice Is Enterprises' Next Interface

Voice remains the sturdiest bridge between employees, customers and enterprises, and that's why it will continue gaining momentum and prove to be the next critical interface.

Transforming Customer Interactions with Conversational Insight

Social Workers and AI: How New Voice Tech Can Save Lives

Artificial intelligence in voice analysis can detect larger behavioral patterns that could indicate an underlying problem.

Netflix's "The Circle" Provides a Glimpse into the Future of Speech Recognition

The future is now for voice recognition technology as industries from automotive to healthcare embrace the technology.

Automated Solutions Have Become Work-from-Home Agents, Too

Adoption and interest in AI-infused capabilities got better because things got worse

Speech Technology Is Not Yet Conversational Technology

The industry still lacks tools to support true conversation

Mitigating Bias in Speech Recognition Systems

The fault, dear Siri, is not in our voices, but in our choices

IVAs: Using AI to Serve Customers and Contact Centers

True omnichannel customer service is becoming closer to reality