Artificial Intelligence Articles from Speech Technology Magazine

Features

Speech Technology Inches Closer to the Edge

An emerging computing paradigm, edge computing, promises to improve response time, lower costs, and enhance security, but the ecosystem is immature.

Paul Korzeniowski // 12 May 2021

The Speech Industry Eyes Another NLP (Neuro-Linguistic Programming)

Neuro-linguistic programming can alter the way companies communicate with customers.

Linda Pophal // 12 May 2021

Seniors Increase Use of Assistive Speech Tech

The growing aging population is a market ripe for voice-enabled technologies.

Phillip Britt // 12 May 2021

2021 State of the Speech Technology Industry

The latest developments and trends in seven important sectors

The Editors of Speech Technology // 04 Feb 2021

Industry Voices

Speech Recognition - The Gaming Industry's Answer to Avoiding Fines

Speech recognition is processor intensive, but a well-engineered, highly tuned GPU-powered system can decrease costs and allow gaming companies to train the system to cope with customers' specific languages.

Nigel Cannings // 13 Jul 2021

Making our Voices Heard: The Growth of Voice Recognition During the Pandemic

Voice technology has allowed people to stay connected, and the best is yet to come.

Danny Weissberg // 16 Feb 2021

What Brings Virtual Conversations to Life?

Speech recognition must be dynamic and adapt to real-time dialogue shifts to best serve customers.

Quinn Agen // 02 Feb 2021

The AI-Driven Future of Customer Service

AI has huge potential to improve and standardize customer service interactions across companies.

Richard Kimber // 14 Dec 2020

Speech Industry News

Speech Industry Q & A

Columns

Forward Thinking

3 Trends That Will Shape IVA Development

Voice assistants are poised to become more specialized and less platform-specific

James A. Larson // 23 Jun 2021

Interact

Speech Emotion Recognition: The Next Step in the User Experience

Enhancing speech technology's emotional quotient will do wonders for human-machine interactions. The first in a two-part series.

Kashyap Kompella // 05 Mar 2021

Editor's Letter

Speech Is Up for Any Challenge

As consumers' interactions shifted to digital channels, voice has become the interface of choice for many of those interactions.

Leonard Klie // 12 Apr 2021

The Business Case

Self-Service Is the Channel of Choice—When It Works

Companies are not benefiting from the shift in preference as much as they should be

Donna Fluss // 18 Feb 2021

Speech Technology Reports and Research