Automated voice solutions have helped contact centers handle rising interaction volume during the pandemic
Leonard Klie //
01 Aug 2020
Artificial intelligence is improving almost every aspect of the speech industry.
The Editors of Speech Technology //
07 Feb 2020
Vendors focus on back-end system integration and portability
Paul Korzeniowski //
07 Feb 2020
Speech tech is a major driver behind assistive devices—ones that incorporate artificial intelligence (AI) and machine learning and benefit from faster processing speeds and internet connectivity—that are helping people with all sorts of disabilities
Phillip Britt //
16 Dec 2019