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Development Tools and APIs

Development tools and APIs designed to let users create custom speech technology applications are at the foundation of the speech technology industry. See below for the latest development tools and API news, trends, and solutions.

Features

The State of Speech Developer Platforms

Vendors focus on back-end system integration and portability

Higher Learning: AI, ML, and Speech Tech in Academia

Academics are at the forefront of the biggest AI changes in the industry. Learn more about the latest breakthroughs, the questions researchers are trying to answer, and the challenges they face.

The AI Skills Gap

The lack of AI and machine learning talent has left employers scrambling

AI for Speech, Other Uses Primary Message from NICE Interactions

Delivering and leveraging artificial intelligence throughout the contact center, including several AI-enabled speech capabilities was the theme of the NICE Interactions 2019 Conference, which drew an estimated 3,000 attendees.

Industry Voices

Protecting User Data: How Close is the US to its Own GDPR?

GDPR has already had wide-ranging consequences for companies collecting data, and now some are calling for federal regulations in the U.S. Voice-data isn't exempt from the regulations, and vendors need to be ready.

2 Tools to Help you Get Started with Voice Technology

If you're a content creator of any kind--creating books or audiobooks, podcasts, articles, magazines, videos, you name it--you're eventually going to have to bring that content into the realm of Amazon's Alexa. Here are two tools to help beginners build their skills.

Video: How to Improve UX and User Rating for Your Alexa Skill

Witlingo Product Manager Navya Nayaki Yelloji discusses the successful product development and QA strategy Witlingo created for its Motley Fool Alexa Skill in this presentation from SpeechTEK 2018.

The Shift to Intelligent IVR

How do we harness IVR and improve it for AI, using the power of the voice?

Columns

Pandemic Gives a Glimpse of Life with a Disability

The day-to-day just got more complicated for us all

As Voice Assistants Multiply, When Will We Get a Registry?

VARs can help tame the Wild West of voice assistants

Encountering a Technical Problem? You Too Can Be a Standards Author

Your brilliant new idea might just end up becoming a popular solution

5G Presents Opportunities for Everyone, and That’s the Problem

It's a landmark for the enterprise—including criminal ones

Speech Technology Reports and Research

How to Leverage AI Behavioral Models to Maintain Customer Satisfaction with Work-From-Home Agents

Sponsored by NICE Nexidia

A 5-Step Process for Improving Home-based Agent Performance

Sponsored by NICE Nexidia

7 Key Strategies to Meet Increasing Demands in Your Contact Center

Sponsored by LumenVox

Transforming Customer Interactions with RPA

Sponsored by Verint

Development Tools and APIs Companies and Suppliers