Market Spotlight on Financial Services: Customers Talk Up Voice Banking’s Benefits
Voice-activated banking was first made available to consumers in 2014 when ING introduced a voice interface named Inge for its mobile banking app. Since then, consumers have been forcing a technology revolution that financial institutions have not been able to hold back—or only do so at their own peril.
Market Spotlight: Voice Dominates the Future of Consumer Electronics
As time goes on, many experts predict that consumer electronics will no longer even need screens, instead allowing consumers to use nothing more than their voices to activate and control them
Market Spotlight on Retail: Voice Is Revitalizing the Shopping Experience
From online shoppers to warehouse employees, from retail associates to marketers, nearly every facet of the retail industry is being transformed by the voice revolution. In fact, it may just be the use of voice and other technologies that are keeping retail environments relevant.
Market Spotlight on Automotive: IVAs Are Popular in New Cars, but Concerns, Limits Remain
While supercars like Kit from Knight Rider are still the stuff of TV fantasy, today's automobiles are becoming smarter and smarter, and speech technologies are at the heart of this transformation.
Market Spotlight: Security
Voice biometrics is vital, and it's only the beginning. AI and speech technologies are helping drive new levels of security and pioneering new ways to keep the public safe.
Market Spotlight: Marketing
IVAs and Chatbots Are Changing How Marketers Reach Customers
Market Spotlight: Toys/Robotics
Robot creators are limited only by their imaginations
Market Spotlight: Education
Speech technologies are transforming classrooms.
Market Spotlight: Travel and Hospitality
Transforming the travel experience through voice
Market Spotlight: Government
In all of these sectors of government, the technology gap is massive, largely because of a lack of funding, knowledge, or a desire for change.
Market Spotlight—Healthcare: Speech Aids in Patient Care
As speech technology gets more pervasive, expectations are high that it will go beyond dictation to contribute even further to improved health care
Market Spotlight—Consumer Electronics: Apple Brings Siri Home
Apple gave its biggest fans the first glimpse of its HomePod system
Market Spotlight: Opportunities Abound for Speech in Factories
While the trend of U.S. manufacturing in the past half-century has not been encouraging, the sector is now experiencing a bump. This signals an opportunity for vendors supplying speech technology to the manufacturing industry.
Market Spotlight: Advertising Has More Draw When Speech Is Included
Voice technologies are hard at work ensuring advertisers that their messages are getting out
Market Spotlight: Speech Technology Eases the Pain of Electronic Healthcare Records
Healthcare organizations today are being pulled in many directions as they try to provide higher quality care while at the same time reducing costs and maintaining regulatory compliance.
Market Spotlight: Voice Functionality to Grow 80 Percent in Five Years
Market Spotlight—Retail: Wearables Have a Place on the Store Floor
Market Spotlight: Banking on Speech to Prevent Fraud
Market Spotlight: Government
Voice R&D responds to homeland security requests
Market Spotlight: Assistive Technologies for the Disabled
Speech as an enabler has room to grow.