Speech Technology Magazine

Speech Technology Magazine
Current Issue

March/April 2009: Cover Story

I'm Sorry, Dave, I'm Afraid I Can't Do That

Natural Language 2009: A Speech Odyssey
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Features

But Is It Natural?

Make it clear for callers to know what to say when given an open-ended prompt.
Posted 02 Apr 2009 / March/April 2009 - by

Taming the Multichannel Monster

The right tools and technologies can bring together all of your customer contact channels seamlessly.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: FYI

Kindle 2's TTS Flare-Up Quickly Extinguished

Amazon will let authors and publishers decide whether text-to-speech will be available for their specific titles.
Posted 02 Apr 2009 / March/April 2009 - by

Market Spotlight: Insurance

Voice 'Insures' Greater Efficiency: Speech solutions move to help the industry overcome its dependence on paper.
Posted 02 Apr 2009 / March/April 2009 - by

Overheard/Underheard

Under-the-radar speech news
Posted 02 Apr 2009 / March/April 2009 - by

Voice Search Will Challenge Contact Centers

More viable mobile Web services will likely lead to an increase in contact center traffic, Voice Search 2009 panelists predict.
Posted 02 Apr 2009 / March/April 2009 - by

Yahoo Looks to Mobile to Increase Its Share of Searches

The search engine provider hints at a move to mobile search.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Deployments

IVR on the Air at Dubai Airport

Traffic volume mandates an automated system for flight information.
Posted 02 Apr 2009 / March/April 2009 - by

Speech Gives the Orders

A medical supplies distributor improves order accuracy with a voice-directed logistics system.
Posted 02 Apr 2009 / March/April 2009 - by
COLUMNS:

March/April 2009: Editor's Letter

Naturally, It's About Customer Experiences

Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: The Business Case

Speech Analytics Delivers the Insight

The benefits reaped can be found across industries.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Forward Thinking

Avoid the "Old-Folks' Home" with a Speech-Enabled House

Technology exists to help the elderly live on their own.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Inside Outsourcing

Speech Platform Architecture

Don't undersell the foundation of your reputation.
Posted 01 Apr 2009 / March/April 2009 - by

March/April 2009: Interact

Are You Working Hard to Suck Less?

Instead, why not design something people are happy to use?
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: A View from AVIOS

Beyond Voice Search

The mobile user interface reaches a new level.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Voice Value

Nuance Roars into New Markets

New Dragon release puts dictation into the mobile workforce.
Posted 02 Apr 2009 / March/April 2009 - by

March/April 2009: Speech Solutions

Embedded Text-to-Speech

Posted 02 Apr 2009 / March/April 2009 - by