Speech Technology Magazine

Current Issue View Issue Past Issues   March/April 2009: Cover Story I'm Sorry, Dave, I'm Afraid I Can't Do That Natural Language 2009: A Speech Odyssey Posted 02 Apr 2009 / March/April 2009 Issue - by Adam Boretz   March/April 2009: Features But Is It Natural? Make it clear for callers to know what to say when given an open-ended prompt. Posted 02 Apr 2009 / March/April 2009 Issue - by Eric Barkin Taming the Multichannel Monster The right tools and technologies can bring together all of your customer contact channels seamlessly. Posted 02 Apr 2009 / March/April 2009 Issue - by Leonard Klie   March/April 2009: FYI Kindle 2's TTS Flare-Up Quickly Extinguished Amazon will let authors and publishers decide whether text-to-speech will be available for their specific titles. Posted 02 Apr 2009 / March/April 2009 Issue - by Leonard Klie Market Spotlight: Insurance Voice 'Insures' Greater Efficiency: Speech solutions move to help the industry overcome its dependence on paper. Posted 02 Apr 2009 / March/April 2009 Issue - by Leonard Klie Overheard/Underheard Under-the-radar speech news Posted 02 Apr 2009 / March/April 2009 Issue - by Adam Boretz Voice Search Will Challenge Contact Centers More viable mobile Web services will likely lead to an increase in contact center traffic, Voice Search 2009 panelists predict. Posted 02 Apr 2009 / March/April 2009 Issue - by Eric Barkin Yahoo Looks to Mobile to Increase Its Share of Searches The search engine provider hints at a move to mobile search. Posted 02 Apr 2009 / March/April 2009 Issue - by Eric Barkin   March/April 2009: Deployments IVR on the Air at Dubai Airport Traffic volume mandates an automated system for flight information. Posted 02 Apr 2009 / March/April 2009 Issue - by Eric Barkin Speech Gives the Orders A medical supplies distributor improves order accuracy with a voice-directed logistics system. Posted 02 Apr 2009 / March/April 2009 Issue - by Leonard Klie   COLUMNS: March/April 2009: Editor's Letter Naturally, It's About Customer Experiences Posted 02 Apr 2009 / March/April 2009 Issue - by David Myron   March/April 2009: The Business Case Speech Analytics Delivers the Insight The benefits reaped can be found across industries. Posted 02 Apr 2009 / March/April 2009 Issue - by Stephen Lawrence   March/April 2009: Forward Thinking Avoid the "Old-Folks' Home" with a Speech-Enabled House Technology exists to help the elderly live on their own. Posted 02 Apr 2009 / March/April 2009 Issue - by James A. Larson   March/April 2009: Inside Outsourcing Speech Platform Architecture Don't undersell the foundation of your reputation. Posted 01 Apr 2009 / March/April 2009 Issue - by Kevin Brown   March/April 2009: Interact Are You Working Hard to Suck Less? Instead, why not design something people are happy to use? Posted 02 Apr 2009 / March/April 2009 Issue - by Susan L. Hura   March/April 2009: A View from AVIOS Beyond Voice Search The mobile user interface reaches a new level. Posted 02 Apr 2009 / March/April 2009 Issue - by Thomas Schalk   March/April 2009: Voice Value Nuance Roars into New Markets New Dragon release puts dictation into the mobile workforce. Posted 02 Apr 2009 / March/April 2009 Issue - by Nancy Jamison   March/April 2009: Speech Solutions Embedded Text-to-Speech Posted 02 Apr 2009 / March/April 2009 Issue - by Eric Barkin