Speech Technology Magazine

Speech Technology Magazine
Current Issue

September 2009: Cover Story

The 2009 Market Leaders

Posted 27 Aug 2009 / September 2009 Issue - by , ,

September 2009: Features

The 2009 Implementation Awards

Posted 27 Aug 2009 / September 2009 Issue - by ,

The 2009 Speech Luminaries

Posted 27 Aug 2009 / September 2009 Issue - by ,

The 2009 Star performers

Posted 27 Aug 2009 / September 2009 Issue - by , ,

September 2009: FYI

Avaya Seeks to Buy Nortel's Assets

The two firms have entered into an agreement for Avaya to buy Nortel's Enterprise Solutions business for $475 million.
Posted 27 Aug 2009 / September 2009 Issue - by

KM Supplier Looks to Gain in IVR Space

eGain Communications has launched an interactive voice response system, signaling its entry into the voice self-service market.
Posted 27 Aug 2009 / September 2009 Issue - by

Market Spotlight: Education

TTS to Start the School Year
Posted 27 Aug 2009 / September 2009 Issue - by

Nuance Acquires Voicemail-to-Text Provider Jott

The deal adds to Nuance's position in the mobile voice services arena.
Posted 27 Aug 2009 / September 2009 Issue - by

Nuance Under Antitrust Investigation

The U.S. Justice Department has confirmed that it is looking into Nuance's acquisition of Philips Speech Recognition.
Posted 27 Aug 2009 / September 2009 Issue - by

Overheard/Underheard

Under-the-Radar Speech News.
Posted 27 Aug 2009 / September 2009 Issue - by

Trendspotting

Google has another voice.
Posted 27 Aug 2009 / September 2009 Issue - by ,
COLUMNS:

September 2009: Editor's Letter

The Recession's Turbulent Effect

Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: The Business Case

The Rise of Proactive Customer Care

Growth will continue as long as vendors keep their focus on the goal.
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: Forward Thinking

Beyond Speech Recognition

User property extraction systems pull more information.
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: Inside Outsourcing

Creating the 'Wow' Factor for Customer Retention

Intelligent automation puts the sizzle back in self-service.
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: Interact

IVRs and Traumatic Brain Injury

Situational awareness boosts system and company credibility.
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: A View from AVIOS

One System, Many Languages

Make sure complexity and costs don't stop projects.
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: Voice Value

The Tipping Point of Speech Proliferation

A rudimentary history traces speech since the 1990s
Posted 27 Aug 2009 / September 2009 Issue - by

September 2009: Speech Solutions

Next-Generation Smartphones

Posted 27 Aug 2009 / September 2009 Issue - by