Speech Technology Magazine

Speech Technology Magazine
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July/August 2011: Cover Story

The 2011 Market Leaders

Posted 01 Jul 2011 / July/August 2011 Issue

July/August 2011: Features

The 2011 Implementation Awards

Posted 01 Jul 2011 / July/August 2011 Issue

The 2011 Speech Luminaries

Posted 01 Jul 2011 / July/August 2011 Issue

The 2011 Star Performers

Posted 01 Jul 2011 / July/August 2011 Issue

July/August 2011: FYI

Hosted Solutions Slash Cost of Ownership

Cloud-based offerings bring substantial savings over on-premises systems
Posted 01 Jul 2011 / July/August 2011 Issue - by Leonard Klie

Microsoft to Acquire Skype for $8.5 Billion

Software giant targets Internet and smartphone markets
Posted 01 Jul 2011 / July/August 2011 Issue - by Leonard Klie

Nokia Turns to Windows Phone Platform

Microsoft, Finnish company team on Windows Phone 7-based global mobile ecosystem
Posted 01 Jul 2011 / July/August 2011 Issue - by Leonard Klie

Speech of the Future: Mobile, Multimodal, and Multilingual

Future trends identified at SpeechTEK Europe conference in London
Posted 01 Jul 2011 / July/August 2011 Issue - by Katherine Allen
COLUMNS:

July/August 2011: Editor's Letter

Speech Technology Satisfies Various Needs

Posted 01 Jul 2011 / July/August 2011 Issue - by David Myron

July/August 2011: The Business Case

The Rise of Proactive Customer Care

Anticipating needs delivers benefits in customer service, sales/marketing, and government
Posted 01 Jul 2011 / July/August 2011 Issue - by Donna Fluss , Gary Schwartz

July/August 2011: Forward Thinking

Multimodal User Interfaces Supplanting Voice-Only Apps

Trend driven by statistical language models, speaker verification, video clips, and multilingual apps
Posted 01 Jul 2011 / July/August 2011 Issue - by James A. Larson

July/August 2011: Inside Outsourcing

Are You Ready for Mobility Care?

Tie app into the contact center to create seamless interactions across customer entry points
Posted 01 Jul 2011 / July/August 2011 Issue - by Graham Allen

July/August 2011: Interact

Irrationally Held Truths Take a Toll

When organizations make assumptions about customers, rather than collect real data, self-service applications suffer
Posted 01 Jul 2011 / July/August 2011 Issue - by Susan L. Hura

July/August 2011: A View from AVIOS

Speech Drives Safety Solutions for Cars

Distractions like texting and navigation systems call for safer user interfaces, and the industry is responding
Posted 01 Jul 2011 / July/August 2011 Issue - by Thomas Schalk

July/August 2011: Voice Value

Speech-Enhanced Customer Service Gets a New Look

Multichannel solutions meld proactive outbound alerts and notifications with inbound capabilities
Posted 01 Jul 2011 / July/August 2011 Issue - by Nancy Jamison