Speech Technology Magazine

Speech Technology Magazine
Current Issue

Summer 2013: Cover Story

Speech Providers Embrace the Cloud

The forecast is bright for hosted solutions.
Posted 01 May 2013 / Summer 2013 - by

Summer 2013: Features

Building a Sound Social Presence

Microblogging enhanced with audio could bring personality to posts.
Posted 10 May 2013 / Summer 2013 - by

There's Gold in Healthcare Mandates

Speech solutions companies see opportunities in government changes.
Posted 10 May 2013 / Summer 2013 - by

Summer 2013: FYI

Genesys Acquires Angel.com

Posted 10 May 2013 / Summer 2013 - by ,

IBM's Watson to Help Cancer Care

Posted 01 May 2013 / Summer 2013 - by

Overheard Underheard

Posted 01 May 2013 / Summer 2013 - by

Summer 2013: Deployments

Foodservice Distributor Gets Taste of Improved Efficiency

With Vocollect's Voice Solution, Jordano's boosts order accuracy.
Posted 01 May 2013 / Summer 2013 - by

Speech Recognition Helps Lawyers Cut Through Backlog

Australian firm makes a case for BigHand's voice productivity and speech solutions.
Posted 10 May 2013 / Summer 2013 - by

Toronto Transforms City Services with 311

Canada's largest city improves customer service with updated contact center technologies.
Posted 01 May 2013 / Summer 2013 - by
COLUMNS:

Summer 2013: Editor's Letter

Speech Technology Must Address Users' Needs

Posted 10 May 2013 / Summer 2013 - by

Summer 2013: Forward Thinking

Assessing Speech-Enabled Help Apps

Users seeking voice-enabled service and support have several choices.
Posted 01 May 2013 / Summer 2013 - by

Summer 2013: In Other Words

Voice Translation Hits Its Stride

Cross-language communication is globalizing business and affecting the world.
Posted 01 May 2013 / Summer 2013 - by

Summer 2013: Inside Outsourcing

Transform the Customer Experience with IVR Best Practices

It's a fine line between love-hate and love-to-hate.
Posted 01 May 2013 / Summer 2013 - by

Summer 2013: Interact

VUI Designers Fight a Losing Battle

When project teams lose sight of the big picture, users lose too.
Posted 10 May 2013 / Summer 2013 - by

Summer 2013: Voice Value

The Evolution of Virtual Assistants

Siri may be at the forefront, but she's far from on her own.
Posted 10 May 2013 / Summer 2013

Summer 2013: Standards

Talking to the World

Speech applications don't exist in a vacuum.
Posted 01 May 2013 / Summer 2013 - by