Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

May 2007: Cover Story

The Call Heard 'Round the World'

Don't let cultural and language differences stymie your IVR
Posted 01 May 2007 / May 2007 - by

May 2007: Features

Advanced Analytics Offer Greater Precision

The latest technology goes beyond simple audio mining for words and phrases.
Posted 01 May 2007 / May 2007 - by

Bringing Video to the Voice Arena

The latest speech application development tools allow programmers to incorporate video applications as well.
Posted 01 May 2007 / May 2007 - by

Enterprise Strategy: Success on All Levels

When implementing a speech solution, everyone needs to be on the same page
Posted 01 May 2007 / May 2007 - by

May 2007: FYI

Cisco Will Acquire WebEx

Cisco announced March 15 that it will acquire WebEx, a market leader in on-demand collaboration, networking, and conferencing solutions, for $3.2 billion.
Posted 01 May 2007 / May 2007 - by

Hosted Outpaces On-Premises in IVR

Posted 01 May 2007 / May 2007 - by

Industry Dashboard: Datamonitor

Posted 01 May 2007 / May 2007 - by

Microsoft to Acquire Tellme Networks

Microsoft announced plans March 14 to acquire privately held Tellme Networks, a provider of nationwide directory assistance, enterprise customer service, and voice-enabled mobile search, in a move that will dramatically advance the software giant's presence in the $7 billion mobile search market.
Posted 01 May 2007 / May 2007 - by

Positive Marks for UC Offerings

With Microsoft expected to release its unified communications offerings this summer, an independent solutions evaluator reviewed an early beta version of the software solution and gave it a glowing endorsement.
Posted 01 May 2007 / May 2007 - by

SAP to Partner with VoiceObjects

Under a new partnering deal inked March 13, SAP is integrating VoiceObjects’ phone application server technology into its own NetWeaver platform. The technology will enable easy input and access to SAP applications via the telephone.
Posted 01 May 2007 / May 2007 - by

May 2007: Deployments

Improving Workflow and Patient Care with Voice

A Pennsylvania nursing home saves more than $150,000 in staff overtime with Vocollect’s AccuNurse system
Posted 01 May 2007 / May 2007 - by

Speech Is an Outright Success

After deploying an IBM/Fluency speech system, an insurance broker saw a 20 percent drop in misdirected calls
Posted 01 May 2007 / May 2007 - by
COLUMNS:

May 2007: Editor's Letter

Answer the Call from the Global Community

Posted 01 May 2007 / May 2007 - by

May 2007: Forward Thinking

Multimodal Mobile Apps Will Thrive

Electronic companions are the wave of the future in consumer electronics
Posted 01 May 2007 / May 2007 - by

May 2007: Human Factor

Do Cultural Differences Make a Difference?

A common experience unites all telephone users around the world
Posted 01 May 2007 / May 2007 - by

May 2007: Industry View

Apple's Ironic Product Positioning

Saying Hello to the new iPhone will go unanswered
Posted 01 May 2007 / May 2007 - by

May 2007: Voice Value

Don't Believe Everything You Hear

Digital recordings don't show the same signs of tampering
Posted 01 May 2007 / May 2007 - by

May 2007: Speech Solutions

Mobile Devices

New and improved mobile technologies that converge voice and data allow workers to stay connected, responsive, and productive, whether in the office or a half a world away.
Posted 01 May 2007 / May 2007 - by