Speech Technology Magazine

 

Speech Technology Magazine
Current Issue

April 2008: Cover Story

NLP on Fertile Ground

But despite its promise, going natural will take work.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Features

Getting the Devil out of the Details

Tuning cycles smooth out the final kinks in an IVR.
Posted 01 Apr 2008 / April 2008 - by

How to Select an Outsourcer

Knowing what and when to outsource is just as important as the outsourcer selected.
Posted 01 Apr 2008 / April 2008 - by

April 2008: FYI

EMEA's Hosted Services Market Growing Steadily

Hosted service vendors in Europe, the Middle East, and Africa have reason to celebrate: Their market has finally emerged from its nascent state.
Posted 01 Apr 2008 / April 2008 - by

Industry Dashboard

The PC and Embedded Speech.
Posted 01 Apr 2008 / April 2008

Market Spotlight: Healthcare

Speech Is the Cure for Medical Records
Posted 01 Apr 2008 / April 2008 - by

Overheard/Underheard

under-the-radar speech news
Posted 01 Apr 2008 / April 2008 - by

Unified Communications Divided

An uptake is predicted in the adoption of unified communications applications, but the term itself remains undefined.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Deployments

Automotive Auto Attendants

A Michigan car dealer sees sales grow with bridgeSpeak.
Posted 01 Apr 2008 / April 2008 - by

Getting It Right the First Time

A call center boosts first-call resolutions with call recording technology.
Posted 01 Apr 2008 / April 2008 - by
COLUMNS:

April 2008: Editor's Letter

Collaboration Nation

Posted 01 Apr 2008 / April 2008 - by

April 2008: Forward Thinking

The Expanding Speech Tech Universe

New stars present opportunities for using speech technologies.
Posted 01 Apr 2008 / April 2008 - by

April 2008: In Other Words

The Hidden Revenue in Translation

English-only systems are out of touch with modern global realities.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Inside Outsourcing

Solving the Mystery of Poor Customer Experiences

A data-driven approach works best to analyze the customer experience.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Interact

Air Cover in the Trenches

User research is our best defense in the design war
Posted 01 Apr 2008 / April 2008 - by

April 2008: Talking Tech

Moving Beyond 'I'm Sorry, I Didn't Get That'

Reprompts should correspond to the type of error being generated.
Posted 01 Apr 2008 / April 2008 - by

April 2008: A View from AVIOS

Are We There Yet?

The state of the user experience in the speech community.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Voice Value

Dictation for the Mac User

A new option could loosen the Windows stranglehold.
Posted 01 Apr 2008 / April 2008 - by

April 2008: Speech Solutions

Call Recording and Analytics

Call recording and analytics solutions offer unparalleled insight into customer interaction. Companies can use that information to increase customer loyalty and satisfaction.
Posted 01 Apr 2008 / April 2008