Speech Technology Magazine

 

Speech Technology Digest

CallMiner Visualize Powered by Tableau Enriches Speech Analytics Insight with Graphical Impact

Explore, discover and visually express your Voice of the Customer data story across your organization to drive customer experience, enhanced service quality, sales, and compliance.
Speech Technology Digest, Posted 19 Mar 2019

How Brands Win at Voice Search Preparedness

Report analyzes 12 of America's largest retailers and restaurants to identify market challenges and opportunities to optimize consumer discovery and engagement with brands.
Speech Technology Digest, Posted 14 Mar 2019

Dramatic Improvement in Neural Machine Translation (NMT) Cuts at Least 30% of Translation Costs for Large Enterprises

According to One Hour Translation (OHT), an online translation agency, the improvement in NMT boosts corporate demand for translation services.
Speech Technology Digest, Posted 12 Mar 2019

Univoice to Unveil New Language Learning App at SXSW Founder Louis Black's Home

Univoice emerged from stealth mode today at SXSW, announcing a public beta of its mobile app that teaches language through song, soon to be available for both Apple and Android users.
Speech Technology Digest, Posted 12 Mar 2019

Inference Releases Natural Language Processing for AI-Powered Self-Service

Inference Studio 6.0 Includes Support for Google Dialogflow NLP and IBM Watson Tone Analyzer.
Speech Technology Digest, Posted 12 Mar 2019

Participants at Global UNESCO Conference on Artificial Intelligence Urge Rights-based Governance of AI

A clear consensus emerged on the need to ensure a human-centered governance of artificial intelligence (AI) during UNESCO's Principles for AI: Towards a Humanistic Approach? Global Conference on 4 March at the Organization's Headquarters.
Speech Technology Digest, Posted 07 Mar 2019

Smart AI English Pronunciation Assistant ELSA Secures $7 Million in Series A Funding

Backed by Gradient Ventures, Google's AI-focused venture fund, the company expands.
Speech Technology Digest, Posted 07 Mar 2019

Uniphore Launches auMina QSense  to Transform Performance Management

New solution enables those in customer-facing roles to derive actionable insights via innovative conversational AI-based analytics features.
Speech Technology Digest, Posted 07 Mar 2019

Verbit Launches AI-powered, Real-Time Transcription Solution

AI-driven transcription company introduces a solution for generating speech-to-text through Communication Access Real-Time Translation (CART) technology.
Speech Technology Digest, Posted 05 Mar 2019

ReadSpeaker is Gathering Voiceware, Neospeech, VoiceText and rSpeak Under a Unified Umbrella Brand

Five companies combined under ReadSpeaker brand to offer a complete voice solution.
Speech Technology Digest, Posted 28 Feb 2019

Voicesense Enhances Call Center Offering with Predictive Analytics

New version includes AI-driven customer and agent profiling during live call center operations for driving sales and customer retention.
Speech Technology Digest, Posted 28 Feb 2019

Mitsui and [24]7.ai Extend Digital Chat to Mobile Devices in Japan

Chubu Electric makes [24]7 chat available through mobile app, providing consumers with a new way to communicate with the company.
Speech Technology Digest, Posted 26 Feb 2019

Radisys Unveils New Advanced Speech Recognition Support for Enhanced In-Call Speech Services

Radisys' MediaEngine solution says it reduces costs of deploying speech-enabled services by more than 90%; allows CSPs to capitalize on mass-market acceptance of person-to-application interaction via speech.
Speech Technology Digest, Posted 26 Feb 2019

Google Announces General Availability of Cloud Speech-to-Text, Support for New Languages, and More

Google announced the general availability of cloud speech-to-text and multi-channel recognition. Additionally, new languages are available and discounts are available.
Speech Technology Digest, Posted 21 Feb 2019

CallMiner and Morae Global Announce Partnership to Deliver Conversational Behavioral Analytics for Financial Services Risk Mitigation and Regulatory Compliance

Voice surveillance based on conversational content proactively reveals compliance and fraud threats.
Speech Technology Digest, Posted 21 Feb 2019

M*Modal Delivers Conversational Order Entry with Contextual Awareness of the Patient Record

Aligning innovation with market needs, the M*Modal virtual assistant drives ambient physician documentation and next-generation ordering workflows.
Speech Technology Digest, Posted 19 Feb 2019

Clarabridge Says it Closed 2018 With Record Growth in the Contact Center

Clarabridge, a Customer Experience Management company cites 800% uptick in Contact Center Solution; Analyzes +3.5 billion sentences to date.
Speech Technology Digest, Posted 19 Feb 2019

Epson Expands Voice-Activated Printing Support with Google Assistant and Siri

Epson America, Inc., a provider of printing solutions, added voice-activated printing compatibility with Google Assistant and Siri. Epson EcoTank, WorkForce, and Expression printers are now compatible with three popular voice assistant platforms, including Amazon Alexa.
Speech Technology Digest, Posted 19 Feb 2019

Sensory Acquires Vocalize.ai for Speech Technology Testing Capabilities

Vocalize.ai to remain an independent source for benchmarking speech products and technologies.
Speech Technology Digest, Posted 14 Feb 2019

27% of People Own a Virtual Assistant and Mostly Use Them to Play Music, According to Survey

Clutch survey delves into virtual assistant ownership and usage.
Speech Technology Digest, Posted 12 Feb 2019

Marchex’s AI-Powered Speech Analytics Approaches Human Levels of Accuracy in Consumer to Business Conversations

Driven by investments in data science and deep learning technology, Marchex delivers insights on customer conversations.
Speech Technology Digest, Posted 12 Feb 2019

AppTek Announces New U.S. Patent for Automatic Speech Recognition of Keywords

AppTek says innovative technology enables faster, easier, and more accurate real-time listening.
Speech Technology Digest, Posted 08 Feb 2019

Team Gleason Adds "My-Own-Voice" by the Acapela Group to Synthetic Voice Options

Team Gleason says it added another option to its toolkit of technology solutions for people living with ALS. My-Own-Voice is a voice banking option that captures the essence of a person's voice before they lose it due to ALS or other degenerative diseases.
Speech Technology Digest, Posted 08 Feb 2019

Contact Centers Rapidly Abandoning On-Premises Technologies According to Survey

Nine out of ten respondents plan to move from on-premises to Cloud/Cloud Evaluation. Three in ten contact centers have already transitioned to the cloud.
Speech Technology Digest, Posted 08 Feb 2019

Google Announces Audio Accessibility Apps

In a blog post, Google announced two new apps aimed at audio accessibility for the hearing impaired. Live Transcribe and Sound Amplifier are available now.
Speech Technology Digest, Posted 08 Feb 2019

Telestream To Unveil New Cloud Media Processing Products, Including Live Captioning

Uniquely positioned to help media organizations address rising costs and quality issues for multi-platform, multi-versioned content distribution wherever media resides.
Speech Technology Digest, Posted 05 Feb 2019

CaptionMaker Subtitle Software Supports Over 100 Languages and Auto Transcription

Provides direct access to Telestream Cloud timed text speech auto-transcription service from within CaptionMaker application.
Speech Technology Digest, Posted 31 Jan 2019

IoT Devices Should Deal with Privacy Impacts for People with Disabilities

FPF recommends approaches to incorporate privacy, accessibility by design.
Speech Technology Digest, Posted 31 Jan 2019

Verbit Introduces AI-Transcription Technology to Eight U.S. Universities

Technology enables universities to support both students and academic departments by expanding learning opportunities through widespread access.
Speech Technology Digest, Posted 29 Jan 2019