Speech Technology Magazine

Speech Technology Digest

St. Lukes University Health Network to Deploy M*Modal

The central Pennsylvania healthcare system will implement M*Modal's Fluency Direct and CDI Engage solutions.
Speech Technology Digest, Posted 21 Aug 2017

Genesis Adds Google Home Compatability

Genesis owners can now use the new Genesis app for the Google Assistant to remote start, lock, or send destinations to their cars via voice commands on Google Home and eligible Android phones or iPhones.
Speech Technology Digest, Posted 21 Aug 2017

E-Complish Launches DirectPay IVR

DirectPay is an interactive voice response system for accepting payments over the phone.
Speech Technology Digest, Posted 21 Aug 2017

Verint Launches Recording for Public Safety

Verint Recording for Public Safety delivers omnichannel recording, analytics, and incident reconstruction. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 18 Aug 2017

CallMiner Adds Multilanguage Support

CallMiner speech analytics now supports 30 languages with PCI-compliant redaction of sensitive information. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 15 Aug 2017

APCO Taps IBM Watson to Report on Emergency Calls

Watson Speech-to-Text and Analytics will be used on pre-scripted content by public safety answering points (PSAPs) during emergency calls.
Speech Technology Digest, Posted 15 Aug 2017

LumenVox Partners with M&C

M&C Associates achieves LumenVox Skills certification.
Speech Technology Digest, Posted 14 Aug 2017

Winscribe Launches Winscribe Text Version 8.3

Winscribe's Text 8.3 medical document management system provides new features that enable better documentation control and improved efficiency.
Speech Technology Digest, Posted 14 Aug 2017

Voices.com Acquires Voicebank.net

The deal expands Voices.com's position in the voice-over industry and opens it to new markets.
Speech Technology Digest, Posted 10 Aug 2017

Acapela Partners with AI

Acapela Group and AI, a Japanese TTS provider, have signed a partnership for advanced multilingual speech solutions.
Speech Technology Digest, Posted 09 Aug 2017

IVR Technology Group Launches Prestophone

Prestophone is a cloud-based voice platform.
Speech Technology Digest, Posted 09 Aug 2017

GreenKey Awarded Patent for Scribe

GreenKey has received a U.S. patent for its speech-to-text engine for financial markets.
Speech Technology Digest, Posted 09 Aug 2017

VoiceBase Partners with Voxbone

VoiceBase integrates its recording and speech analytics offering into Voxbone's communications platform.
Speech Technology Digest, Posted 09 Aug 2017

AppTek Announces Media Syncing Platform

AppTek's Auto-Sync Platform aligns existing transcripts to the original media asset.
Speech Technology Digest, Posted 09 Aug 2017

Invoca Adds Signal AI to Voice Marketing Cloud

Signal AI unlocks marketing insights from phone conversations. (Featured on DestinationCRM.com.)
Speech Technology Digest, Posted 07 Aug 2017

Verba Platform Is Certified as Citrix-Ready

Verba's Collaboration Compliance and Recording Platform has been verified for compatibility with Citrix HDX RealTime Optimization Pack, XenApp, and XenDesktop in a Microsoft Skype for Business environment. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 04 Aug 2017

Voice Still Needs to Overcome Consumer Uncertainty

The creation of compelling use cases and addressing consumer privacy concerns should be prioritized by digital assistant players in the intelligent home
Speech Technology Digest, Posted 03 Aug 2017

Voice to Reach New Levels as an Interface, Strategy Analytics Concludes

Advanced voice interfaces supported by natural language processing and camera-based gesture control will allow more hands-free and natural communication.
Speech Technology Digest, Posted 03 Aug 2017

AudioEye Partners with Autism Organizations

AudioEye to provide digital accessibility solution to the Southwest Autism Research & Resource Center and First PlaceAZ.
Speech Technology Digest, Posted 03 Aug 2017

8x8 Redesigns Its Virtual Office Mobile App

8x8's fully redesigned app delivers a single, unified mobile communications and collaboration user experience for iOS and Android devices.
Speech Technology Digest, Posted 01 Aug 2017

AVST Partners with collab9

Joint solution will deliver secure, hosted unified communications for government entities.
Speech Technology Digest, Posted 01 Aug 2017

Forty 7 Ronin Launches QuickStart IVR Performance Tuning

The company's interactive voice response tuning service helps boost performance. (Featured on SmartCustomerService.com.)
Speech Technology Digest, Posted 31 Jul 2017

NICE inContact Introduces CXone Platform

CXone is a fully integrated platform for analytics, routing, workforce optimization, and more.
Speech Technology Digest, Posted 31 Jul 2017

NewVoiceMedia Adds Conversation Analyzer Speech Analytics

NewVoiceMedia has introduced Conversation Analyzer as part of the Summer '17 release of ContactWorld.
Speech Technology Digest, Posted 31 Jul 2017

AI Market to Reach $35.8 Billion by 2025

Grand View Research predicts that artificial intelligence will grow at a compound annual rate of 57.2 percent through 2025.
Speech Technology Digest, Posted 28 Jul 2017

Calabrio Launches Managed Services for Analytics and Workforce Management

New offerings provide customers with expertise and resources needed to fully recognize business value of Calabrio ONE
Speech Technology Digest, Posted 25 Jul 2017

NICE Launches COMPASS Recording Compliance Solution

NICE COMPASS provides compliance assurance recording automation tools, monitoring dashboards, and reports for financial services firms.
Speech Technology Digest, Posted 25 Jul 2017

Cadence Releases New Version of Tensilica Systems

Cadence Tensilica HiFi 3z DSP provides more than 1.3 times better voice and audio processing performance than its HiFi 3 DSP predecessor.
Speech Technology Digest, Posted 25 Jul 2017

Cognitive Code's SILVIA Conversational Platform Offers On-Device Activity

SILVIA shuts down hackers from accessing conversational IoT devices and toys.
Speech Technology Digest, Posted 25 Jul 2017