Everise Partners with Sanas to Deploy the One Sanas App Across 15,000 Healthcare Support Agents

Everise, a customer experience company for healthcare support operations, and Sanas, the real-time speech artificial intelligence company, will deploy the One Sanas App across more than 15,000 agents supporting Everise healthcare clients.

Sanas replaces the stack of point solutions agents juggle today with one application that delivers accent translation, speech enhancement, transcription and summarization processed locally on the agent machine, live compliance alerts, and real-time translation across 34 languages on the same call, all in the same window.

Everise chose Sanas for its single platform to simplify agent workflows and deliver a more consistent experience across its healthcare operations.

"Everise has always moved first when the technology is genuinely better for our people and our clients, and this is one of those moments," said Sudhir Agarwal, founder and CEO of Everise, in a statement. "We've seen multiple approaches to Speech AI firsthand and the One Sanas App offered the most complete solution for our healthcare operations. One application, running everything our agents need on a healthcare call, is a real step change for how our teams work and for the experience our clients and their members receive."

"Everise trusted us when we were a young company and getting to build this together again means a great deal to me personally," said Sharath Keshava Narayana, co-founder and CEO of Sanas, in a statement. "Sudhir and his team are moving first on something no other customer experience company has implemented. We believe the future of Speech AI is a single platform that replaces disconnected tools with a unified operating model. We're committed to making sure Everise gets every advantage that comes with leading the industry in that direction."