8x8 Delivers AI-Powered Platform Innovations

Platform enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and additional AI capabilities across the entire 8x8 platform. (Featured on SmartCustomerService.com.)

Vonage Launches Intelligent SIP Capabilities

Vonage's Intelligent SIP drives better management of voice connectivity and speech applications. (Featured on SmartCustomerService.com.)

Conversational AI Market to Be Worth $54.1 Billion by 2031

Meticulous Research expects the conversational AI market to grow by 23.9 percent CAGR over the next seven years.

ElevenLabs and Reality Defender Partner on Deepfake Protection

Reality Defenders is boosting its audio deepfake detection algorithm by leveraging ElevenLabs' Audio AI data and models.

Pindrop Secures $100 Million for Fraud and Deepfake Detection Technologies

Pindrop will use the funding to accelerate its development of voice security and authentication solutions.

Voice Assistant Application Market to Grow by $21.93 Billion Through 2028

Technavio expects 41 percent market growth for voice assistants worldwide.

Skyrocket Adds ElevenLabs Voice to Plai Line

Skyrocket will feature ElevenLabs' AI voice technology in Poe, the AI Story Bear.

Murf AI Launches Speech Gen 2

Murf Speech Gen 2 provides advanced customization features, variability, emphasis, and 'Say It My Way' for commercial voice-over work.

SoundHound Chat AI Launches in Peugeot, Opel, and Vauxhall Vehicles Throughout Europe

SoundHound's in-vehicle voice assistant with integrated ChatGPT capabilities expands its presence across Stellantis brands.

Capacity Acquires CereProc and SmartAction

Capacity deepens its voice and contact center capabilities with CereProc and SmartAction acquisitions.

SuccessKPI and ConnectGen Launch Contact Center Builder

Contact Center Builder cuts cloud contact center deployment times significantly. (Featured on SmartCustomerService.com.)

ConverseNow Acquires Valyant AI

ConverseNow will be integrating Valyant's complementary technology to accelerate its drive-thru installations.

TransPerfect Introduces GlobalLink Live

With TransPerfect's GlobalLink Live, audiences can consume live speech in their preferred languages regardless of the source language.

aiOla Unveils AI Model That Instantly Adapts to Industry Jargon

aiOla's model increases speech recognition accuracy when transcribing domain-specific dialogue.

Voiceitt Validates Voice AI for Deaf Users

Voiceitt demonstrates the flexibility and inclusivity of speech recognition for individuals who are deaf or hard-of-hearing.

Rapport Launches Self-Service Virtual Interactive Avatar Platform

Rapport's Self-Service Virtual Interactive Avatar platform enables users to create, animate, and deploy their own virtual interactive personalities.

Squirrel Ai Debuts Enhanced Large Multimodal Adaptive Model

Squirrel Ai's Enhanced Large Multimodal Adaptive Model accommodates both voice and text input.

HitPaw Releases Voice Changer V1.9.0

HitPaw Voice Changer V1.9.0 offers more voice effects.

Vida Launches AI Voice Agents for Telecom

Vida's new offering enables companies to implement AI voice agents.

Adthos Adds Voices to Its Audio Platform

Adthos has added a multitude of new voices in 200 languages and dialects to its audio platform.