Intelity and Volara Voice-Enable Hotel Rooms
Intelity and Volara have released a joint voice command solution that delivers premier in-room guest engagement via voice.
Rev Ups Its Language Total to 31
Rev.com's Rev.ai speech recognition technology now works with 31 world languages.
Qualtrics to Acquire Clarabridge for $1.125 Billion
Qualtrics' acquisition of Clarabridge will enable companies to capture, analyze, and act on all forms of customer and employee feedback. (Featured on DestinationCRM.com.)
Sentrics Leverages Amazon Lex to Voice-Enable Engage360
Sentrics lets seniors control their TVs with voice commands.
Thoma Bravo Acquires Medallia
Investment firm Thoma Bravo has acquired Medallia for $6.4 billion. (Featured on DestinationCRM.com.)
Foxit Adds a TTS Tool in Its Latest PDF SDK
Foxit PDF SDK 8.0 includes a new text-to-speech tool.
Aloe Care Receives U.S. Patent for Its Voice-Enabled Medical Alert System
Aloe Care's Emergency Event Detection And Response System is now patent-protected.
Uniphore Acquires Jacada
Uniphore and Jacada together will offer full low-code and no-code contact center automation capabilities. (Featured on DestinationCRM.com.)
Winterlight Studies Speech-Based Biomarkers in Alzheimers Patients
Winterlight's research with Genentech is using audio recordings to identify speech-based biomarkers for Alzheimers.
Smart Speaker Market to Reach $24.09 Billion in 2028
Emergen Research sees the rise of voice-enabled assistants like Amazon Alexa fueling market growth for the next seven years.
myQ Brings Voice-Controlled Garage Door Opening to Mercedes' Infotainment System
With myQ Connected Garage Control, Mercedes drivers can now close, open, and check the status of their garage doors through voice prompts.
Rev Launches Meeting Assistant
Rev Meeting Assistant provides real-time transcripts of Zoom meetings.
Native Voice Secures $14 Million in Funding
Native Voice will use the funds to expand its voice services ecosystem with new brand and hardware partners.
LivePerson Acquires e-bot7
LivePerson's e-bot7 acquisition accelerates adoption of conversational AI.
Speech Synthesis Device Market to Double in Six Years
Global Industry Analysts expects the global market for synthesized speech devices to grow from $116.4 million to $231.4 million in 2027.
Zoom to Acquire Five9
Zoom's communications platform will be augmented with Five9's intelligent cloud contact center software. (Featured on DestinationCRM.com.)
CallMiner Launches Sales Conversation Analytics (SCA)
CallMiner Sales Conversation Analytics provides real-time analysis of sales interactions. (Featured on DestinationCRM.com.)
Clarabridge and Five9 Partner
Partnership combines Clarabridge's conversational analytics with Five9's cloud contact center solutions. (Featured on SmartCustomerService.com.)
ASC Adds to Microsoft Teams Recording
ASC has added encryption and analytics capabilities to ASC Recording Insights for Microsoft Teams.
Voxprotocol Partners with Voice Marketing Provider Cashew.ai
Voxprotocol will provide Cashew with premier access to its monthly active user base of Triple-A Voice Apps.