nVoq and Mobius MD Partner on Mobius Conveyor Dictation Solution

nVoq's cloud-based speech recognition solution is going into Mobius' speech-to-text technologies for iOS, Mac, and Windows.

Behavox Partners with Red Box

The Red Box/Behavox partnership will streamline voice data reconciliation for artificial intelligence to help companies with compliance and reputation issues. (Featured on DestinationCRM.com.)

Eden Health Selects nVoq for Dictation Solution

Eden Health is giving its home health caregivers speech-to-text technology from nVoq.

OSTF Launches vMic with Voice Technologies

OSTF's vMic noise-free contact microphone improves audio quality by analyzing voice patterns.

DSP Concepts Partners with Kakao on Mini Speaker System

DSP is offering the voice interface for Kakao's Mini Hexa Smart Speaker.

Global Language Services Market to See Modest Growth as Economy Reopens

Increasing content localization, technological advancements, and increased consolidation will shape the market for translations for the next four years, Koncept Analytics predicts.

LiveVox to Merge with Crescent Acquisition

Speech analytics and workforce optimization provider LiveVox is joining Crescent Acquisition's portfolio in an $840 million deal. (Featured on SmartCustomerService.com.)

Handsfree Health Launches WellBe Medical Alert Plus

WellBe Medical Alert Plus provides a voice assistant for seniors at home.

Observe.AI Partners with UJET

Observe.AI has become the first workforce optimization solution provider in the UJET partner ecosystem. (Featured on DestinationCRM.com.)

CEVA Launches SensPro2

CEVA's SensPro2 offers improved processing at lower power.

AWS Expands Its AI-Powered Contact Center Intelligence (CCI)

Amazon Web Services is enabling customers to leverage its artificial intelligence capabilities with their current contact center providers. (Featured on DestinationCRM.com.)

Nuance Launches Omnichannel Patient Engagement Virtual Assistant Platform

Nuance's Patient Engagement Virtual Assistant is a single, cloud-based platform to support patient journeys across engagement channels using Nuance's Intelligent Engagement AI technology.

Haptik Introduces Conversational IVR

Haptik's Conversational IVR solution has been built in partnership with Audiocodes.

DSP Concepts Partners with Cambridge Consultants to Accelerate Audio and Voice Innovation

Cambridge Consultants adds to DSP's Audio Weaver.

Pega Acquires Qurious.io for AI-Powered Speech Analytics

Qurious.io's capabilities will assist customer service agents by analyzing service calls in real time.

Khoros Acquires Topbox

New funding fuels Khoros' acquisition of Topbox, a customer experience and conversation analytics provider. (Featured on DestinationCRM.com.)

SpiceJet Selects Nuance to Launch its Pepper Voice Assistant

SpiceJet's Pepper virtual assistant is based on Nuance's Intelligent Engagement Platform.

Lucyd to Include Voice Control in Smart Glasses

Lucyd is developing the Vyrb app for voice control of its Lyte smartglasses.

BayCare Hospitals to Harness Alexa Voice Technology

BayCare Health Systems is rolling out a system that will create smart hospital rooms that can be controlled by voice.

Enghouse Acquires Altitude Software

By acquiring the contact center software provider Altitude, Enghouse is expanding its footprint in Latin regions. (Featured on DestinationCRM.com.)