CallCopy Names Syntellect as 2008 Distributor of the Year

CallCopy, a provider of innovative call recording and performance management solutions, today named Syntellect as its "2008 Distributor of the Year."

This marks the inaugural year for the award, which recognizes the channel partner that best demonstrates outstanding sales performance and a commitment to service excellence. The award was presented to Syntellect at its Interactions 2009: User and Management Conference in Scottsdale, AZ.

"The Distributor of the Year award is a testament to Syntellect's outstanding commitment to CallCopy as a strategic partner," said Ed Porter, director of partner programs at CallCopy. "Syntellect has successfully introduced our solutions to new customer segments and also integrated our technology into its own products. Working together, Syntellect and CallCopy are able to provide customers with award-winning solutions that meet their growing contact center management needs. We appreciate all the effort that Syntellect put into marketing and distributing our solutions to its broad base of customers, and look forward to a successful 2009."

"We are honored to receive CallCopy's inaugural Distributor of the Year award," said Syntellect President Steve Dodenhoff. "The award reflects the efforts of two great organizations that are committed to providing their customers with best-of-breed solutions that result in more efficient, easier to run and more profitable contact centers. The award is a compliment to the efforts of our team, which has truly embraced CallCopy and Syntellect's vision for our partnership."

CallCopy's distributor program features three tiered levels of reseller agreements: silver, gold, and platinum. The program levels allow CallCopy's channel partners to choose the degree of their services, certification, and support levels. CallCopy's product suite includes solutions that are scalable enough to meet the needs of small businesses, as well as large enterprises, which broadens the sales opportunities for distributors. CallCopy provides partners with the training, sales tools, and joint marketing efforts needed to effectively serve their customers and win new business.