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Category: Proactive Engagement

USAA and Nuance Create a Financial Virtual Assistant

The Savings Coach's virtual assistant and gaming features prove successful with first-time savers.
Speech Technology News Features, Posted 24 Jul 2015

SafeAuto to Implement One's ContactOne Solution

ContactOne sends automated voice and text reminders about payment due dates and other important information.
Speech Technology Digest, Posted 08 Jun 2015

Gas South Deploys USAN’s Omnichannel Customer Engagement Solution

The gas provider will install USAN's call center technologies.
Speech Technology Digest, Posted 03 Jun 2015

BT Adds Video Messaging Service to Cloud Contact

Cloud Contact's new video capabilities let companies record personalized video messages for customers.
Speech Technology Digest, Posted 20 Jan 2015
Companies: Proactive Engagement
Aspect Software, Inc.
Convergys  Corporation
Plum Voice