SafeAuto to Implement One's ContactOne Solution
One, a developer of software for the insurance industry, announced today that SafeAuto, a low-cost auto insurance provider, has selected the company's ContactOne product to automate calling and messaging functions.
ContactOne will send automated voice, SMS, or email notifications to policyholders for upcoming due dates or expirations and alert them to items that need immediate action or attention. Customers can then make credit card payments by pressing a single digit on their phones or by clicking a link in an email or SMS notification.
SafeAuto will also implement One's ProcessOne solution to automate the collections and billing processes.
"We are extremely pleased to welcome SafeAuto to our growing customer base," said Christopher W. Ewing, president and CEO of One, in a statement. "We are looking forward to working with their team on the implementation of ProcessOne and ContactOne, and more importantly, seeing them realize the return on the their investment in cost savings, process efficiencies, and the ability to offer their customers the highest level of service."