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July 02, 2008


Forward Thinking

The Evolution of IVR Systems

The next phases of IVR development centers on multimodality and faster transactions.

FYI

Industry Dashboard

IVR's Role in the Changing Contact Center

Speech Technology News Features

Vlingo Offers Total Voice Control of BlackBerry Smartphones

New Voice Powered User Interface speech-enables email, text messaging, Web search, dialing, address book, launching applications, and a new "Note2Self."

Microsoft Further Expands Car Systems

SVOX is latest firm to partner with the software giant on in-car infotainment system development.

A Virtual Assistant Even SMBs Can Afford

Calendar based outbound appointment reminders keep calendars filled and up to date.

Speech Jumps into the NCAAs

Strategic agreement combines voice applications with communications-based sports relationship management solution.

 
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