Speech Technology Magazine
Subscribe to Magazine
Current Online Edition
Customer Service Experience
Online Reference Guides
Vertical Markets Guide
2016 Media Kit
2016 Editorial Calendar
Other Information Today Sites
Smart Customer Service
July 30, 2008
On the Road to Success
Phone self-service puts Volkswagen Financial customers in control of their money 24/7.
How to Deliver a Successful Multichannel Customer Experience
Factors to consider in placing automation in the right place for customers.
Speech Technology News Features
OKI Brings a Unique Voice to TTS
Japanese software developer builds a text-to-speech product that lets users communicate with their own voices.
Verint and NICE Lead the QM/Liability Recording Market
Speech analytics will help drive the nearly $2.4 billion quality management/liability recording market to new heights.
AT&T Developing iPhone Speech Apps
The exclusive U.S. carrier of Apple's iPhone is developing a voice mashup that will give users of that device voice access to the mobile Web.
Is Speech to Blame for Bad Transcripts?
A New York-based transcription services company suggests a few techniques to enhance digital audio recordings for transcription purposes.
Copyright © 2007 - 2016, Speech Technology Media, a division of Information Today, Inc.