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Smart Customer Service
October 15, 2008
Speech technology may have difficulty conveying emotion, but it can certainly detect it.
The Creepiness Factor
Too much personalization in your IVR can lead to trouble.
Speech Technology News Features
Nuance, Nokia Strike a Partnership Deal
Partnership will focus on open integration framework to develop broad partner ecosystem across speech, predictive text, and mobile interface innovations.
Experian Partners with SmartReply to Improve Marketing Strategies
A new partnership will help marketers expand into mobile channels.
Global IP Solutions Launches Video Calling Capabilities on Mobile Phones
Company enables high-quality, real-time video calling and conferencing via mobile devices
AVIOS Launches Speech Application Development Contest
The Applied Voice Input/Output Society (AVIOS) today officially kicked off its third-annual student application development contest.
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