November 19, 2008
Forward Thinking
We need to look beyond basic processing to fuller understanding.
FYI
A Market Is Ready to Make Money Mobile.
Industry News
Convergys introduces Intervoice Voice Portal 6.0 (IVP 6) and its next-generation application creation environment, Interaction Composer.
Joint offering extends the NEC UNIVERGE 360 vision to enterprise contact centers through intuitive self-service voice applications.
News Feature
A new multimodal application from ATX lets users search the Web from inside their cars.
New contact center solutions reach out to customers and use automated services to improve customer satisfaction and business efficiency.
Single, flexible package consolidates Avaya Communication Manager, desktop and mobility communications tools for little to no additional cost.
Avaya, Mutare, and SpinVox team to deliver the first-of-its-kind solution for corporate environments.
The new touch-free alarm clock features TimeSet technology that allows users to set the time and alarm by voice.