June 24, 2009
FYI
Is the Promise of Outbound IVR All Talk?
Industry News
Celebrating "The Simpsons" 20th Anniversary, TomTom, Locutio Voice Technologies, and Twentieth Century Fox Bring Hilarious Homer Quips To Navigation Devices in North America and Europe.
The companies will integrate speech analytics into ZOOM's suite of software solutions for contact centers.
Interact
Relying solely on industry standards sets the bar too low.
News Feature
The voicemail-to-text provider announces an international partnership with Telefónica.
The system is the first of its kind in North America and serves the school's more than 15,000 students and faculty members on three campuses.
The Munich-based voice biometrics provider has released an iPhone app with the intention of drawing business-to-business customers.