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Smart Customer Service
July 22, 2009
The Quest for the Gold Foil Stamp
Patents: the ever-changing pitfalls, dangers, and opportunities of intellectual property.
Taking Measured Steps
Speech Technology News Features
UPDATED: Nuance Comes Under Government Scrutiny
Justice Department confirms an antitrust investigation into Nuance's acquisition of Philips Speech Recognition.
Nexidia Releases ESI 8.0
The company says the release enhances first call resolution to drive cost reduction and improve customer satisfaction.
Loquendo Brings Its Voice Technologies to the Asterisk Community
Loquendo and Digium partner to allow creation of multilingual speech applications based on the Asterisk developer platform.
Nuance Acquires Jott
Nuance says the move will expand its mobile portfolio.
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