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Smart Customer Service
June 30, 2010
AthletiCo Stretches Its Speech Installation
The physical therapy provider expands its dictation solution to include front-end speech recognition.
Getting to an SIV Module for VoiceXML
The draft standard is out there; now let's provide the feedback.
Speech Technology Digest
Loquendo Reaches 30 Languages with the Launch of Arabic TTS
Loquendo releases TTS in Modern Standard Arabic and new TTS Director is now also a complete text editor for the Arabic language.
Incoming Caller's Name Now Read Aloud with Caller ID Reader App
No more looking at mobile phones while driving to see who's calling.
Newfound Communications Signs Reseller Agreement
UTDi is the latest reseller to sign with call center solutions provider.
Plum Voice Releases QuickFuse, a Cloud-Based Platform to Create Voice Applications
QuickFuse eliminates the need for coding, creating a truly accessible voice application solution.
Philips Signs Partnership with Voice Systems Inc.
New partnership brings workflow management to dictation systems.
Speech Technology News Features
Google Voice Is Now Available to All
After a year of use by invitation only, Google finally makes its communications platform open to the general public.
Qwest Partners with Angel.com to Provide Cloud-Based IVR Services
IQ OnDemand application also interfaces with CRM systems.
Metaswitch Enhances Unified Messaging Portfolio with Voicemail-to-Text
New partnership with Nuance enables a fully integrated, multiscreen, multilingual voicemail experience.
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