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Smart Customer Service
July 11, 2006
Speech Technology Digest
Tell-Eureka Is Now SpeechCycle
Tell-Eureka re-branded itself as SpeechCycle.
Nortel Opens Sales Studio in Downtown Montreal
MONTREAL - Nortel opened its sales studio in downtown Montreal.
BSG Clearing Solutions Acquires Business Unit From VoiceLog for $15.63 Million
GLENVIEW, Ill. - BSG Clearing Solutions North America, LLC acquired VoiceLog, LLC's third party verification business.
EDF Energy and The OutRight Company Selected Fluency
LONDON - EDF Energy deployed Fluency Voice Technology's speech recognition technology and The OutRight Company selected Fluency Voice Technology's latest packaged application, the Virtual Speech Agent (VSA) suite
Cantata Technology Appoints Andrew Bezaitis to Senior Vice President, Business Development
- Cantata Technology
appointed Andrew "Andy" Bezaitis to the position of senior vice president, business development.
CPT Teams With Genesys to Deliver Hosted Voice Solutions
ATLANTA - CPT International partnered with Genesys Technology Laboratories.
LumenVox and Acclaim Telecom Services Partner
LumenVox and Acclaim Telecom Services partnered to integrate the LumenVox Speech Recognition Engine into Acclaim's Speech-enabled Business Solution suite.
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