August 29, 2007
Industry News
Nemesysco, a provider of voice analysis technologies, earlier this week signed a reseller agreement with VoicePrism to promote Nemesysco's advanced voice analysis solutions across the United States, with an emphasis on business solutions for market research, call centers, and human resources.
Convergys Corp. is making its speech solutions available to the on-premises market through an alliance with Cisco Systems.
CosmoCom partner Intelleca recently introduced the first hosted Contact Center On-Demand (CCOD) service in South Africa, and just completed a roll-out of the solution at two customer sites.
Vivox will be the voice chat provider for Wizards of the Coast's new Dungeons & Dragons Insider, offering hosted and managed voice communication services that are customized for and integrated into D&D Insider.
Under a new partnership agreement, legal documentation services provider Verdatum will integrate SpeechMagic speech recognition technologies from Royal Philips Electronics into its digital dictation solution to provide attorneys with a fully automated dictation and speech recognition workflow
Wireless carrier MetroPCS Communications earlier this week launched Metro411 Premium, a free and unlimited voice-activated directory assistance product to its customers.
West Interactive will install the Holly Connects Voice Platform as part of its suite of hosted and managed speech and interactive voice response (IVR) solutions.
Nuance Communications and Jingle Networks, operator of the 1-800-FREE 411 directory assistance (DA) service, earlier this week forged a strategic partnership that will allow Jingle to use technology and services from Nuance to enhance the overall consumer experience for 1-800-FREE411 callers.
News Feature
Speech Technology Magazine announced the recipients of the 2007 Speech Industry Awards for leadership and superior performance Aug. 22 at the 13th Annual SpeechTEK Conference and Exposition in New York.
Nuance Communications has extended its reach into the free directory assistance (DA) market by providing speech solutions and services to Say Hello, an advertiser-supported voice portal network designed to connect local consumers with local merchants through enhanced directory information services.
Through a partnership with phone messaging company Vontoo, Broken Arrow Assembly of God Church in Oklahoma is leading a nationwide trend in turning the latest voice broadcasting technology to its advantage.
Meridian Environmental Technology, a provider of weather forecasting and road information services, has deployed a 511 traveler information service in Georgia that incorporates Fonix speech recognition technology.