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August 29, 2007
Nemesysco Appoints VoicePrism as U.S. Reseller
Nemesysco, a provider of voice analysis technologies, earlier this week signed a reseller agreement with VoicePrism to promote Nemesysco's advanced voice analysis solutions across the United States, with an emphasis on business solutions for market research, call centers, and human resources.
Convergys Moves to On-Premise Hosted Model
Convergys Corp. is making its speech solutions available to the on-premises market through an alliance with Cisco Systems.
Intelleca Launches South Africa’s First Contact Center On-Demand Service
CosmoCom partner Intelleca recently introduced the first hosted Contact Center On-Demand (CCOD) service in South Africa, and just completed a roll-out of the solution at two customer sites.
Vivox Powers Voice Chat for New Dungeons & Dragons Insider
Vivox will be the voice chat provider for Wizards of the Coast's new Dungeons & Dragons Insider, offering hosted and managed voice communication services that are customized for and integrated into D&D Insider.
Philips Partners with Verdatum to Expand Speech to US Legal Market
Under a new partnership agreement, legal documentation services provider Verdatum will integrate SpeechMagic speech recognition technologies from Royal Philips Electronics into its digital dictation solution to provide attorneys with a fully automated dictation and speech recognition workflow
MetroPCS Offers Free Unlimited Voice-Activated Directory Assistance
Wireless carrier MetroPCS Communications earlier this week launched Metro411 Premium, a free and unlimited voice-activated directory assistance product to its customers.
West Partners With Holly Connects To Expand Speech Solutions Capability
West Interactive will install the Holly Connects Voice Platform as part of its suite of hosted and managed speech and interactive voice response (IVR) solutions.
Nuance and Jingle Networks Enter Strategic Partnership
Nuance Communications and Jingle Networks, operator of the 1-800-FREE 411 directory assistance (DA) service, earlier this week forged a strategic partnership that will allow Jingle to use technology and services from Nuance to enhance the overall consumer experience for 1-800-FREE411 callers.
Speech Technology Magazine Announces 2007 Industry Awards
Speech Technology Magazine announced the recipients of the 2007 Speech Industry Awards for leadership and superior performance Aug. 22 at the 13th Annual SpeechTEK Conference and Exposition in New York.
Say Hello Selects Nuance for New Free DA Service
Nuance Communications has extended its reach into the free directory assistance (DA) market by providing speech solutions and services to Say Hello, an advertiser-supported voice portal network designed to connect local consumers with local merchants through enhanced directory information services.
Vontoo Provides New Approach to Faith-Based Communications
Through a partnership with phone messaging company Vontoo, Broken Arrow Assembly of God Church in Oklahoma is leading a nationwide trend in turning the latest voice broadcasting technology to its advantage.
Meridian Licenses Fonix Technology for 511 Traffic Information Service
Meridian Environmental Technology, a provider of weather forecasting and road information services, has deployed a 511 traveler information service in Georgia that incorporates Fonix speech recognition technology.
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