Speech Technology Magazine

 

August 29, 2018


Feature

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: ISRAEL DISCOUNT BANK

Letting Customers Send Their Money Where Their Mouth Is.

Forward Thinking

Will AI-Powered ‘Microservices’ Bring Back Services of Old?

The Victorian era had butlers and clerks; we have speech recognition and bots.

Industry Voices

The Three Types of Intelligent Agents (Video)

Ulster University Professor Michael McTear breaks down the intelligent agent field in terms of type, technology, and functionality in this clip from SpeechTEK 2018.

How Conversational Self-Service Improves the Contact Center Experience (Video)

Omilia's Quinn Agen discusses the way an an end-to-end conversational approach in machine-to-human interaction helps deliver satisfying contact center experiences in this clip from SpeechTEK 2018.

Speech Technology Digest

Translations.com Launches Subtitling Powered By AI Technology On Love Nature 4K Channel

TransPerfect division brings new technology to media and entertainment.

ProfessionalChats Expands in Response to Continued Growth

Provider of live website chat services adds 10,000 square feet of workspace to accommodate rising customer demand.

ElevatePoint Announces Artificial Intelligence-Driven Intranet Chatbot with Microsoft Teams and SharePoint Team Sites Integrations

Smarter communications begin with a mobile intranet that connects to Microsoft Teams and SharePoint Team Sites, providing answers across channels. This trainable AI-driven chatbot saves time and money for organizations worldwide.

Histopathology Department at Plymouth Hospitals NHS Trust Expands TalkingPoint Use

TalkingPoint allows a Biomedical Scientist (BMS) to efficiently generate a cut-up report using speech recognition (SR) unassisted by a scribe.

 
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