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Smart Customer Service
December 12, 2007
Fewer Vendors Sit Atop the UC Magic Quadrant
Gartner Restores a Leader to Its Magic Quadrant for Contact Center Infrastructure
Speech Technology News Features
Ai Squared Lets Users Take Screen Reader with Them
Software on a USB drive gives universal access for visually-impaired computer users.
VoiceObjects 7.2 Adds Video and Analytics
VoiceObjects will release an updated edition of its phone application server software suite, VoiceObjects 7.2, preloaded with analytics and business tracking tools and video capabilities that will work with 3G phones.
HP, Mouscan Team Up for Mobile Text-to-Speech Solution
Korean start-up company Mouscan, a company with scanning and mouse expertise, today announced a licensing agreement with HP that will offer people a way to listen to printed text.
Adding a Voice to Bluetooth
Sensory and Foxlink partner to offer a voice user interfaces on standard headsets.
Is Jennifer the Best Voice Ever?
Elocution is crisp, but more performance-oriented readings could require work.
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