April 09, 2008
Feature
Tuning cycles smooth out the final kinks in an IVR.
Interact
User research is our best defense in the design war
News Feature
Company hopes to streamline clinical documentation process to save the healthcare industry $1 billion by 2011.
SR Virtual, a Los Angeles-based provider of voice recognition-based technologies for mobile handsets and the Internet, announced today the prototype for SendChat, a downloadable text messaging and Voice over Internet Protocol (VoIP) call application that uses proprietary speech-to-text and text-to-speech technology.
The two vendors are removed from contention in the research firm's latest assessment of the interactive voice response marketplace.
Nuance Communications yesterday released Voicemail to Text, its own version of a speech-to-text service that transcribes voicemail into readable messages.
Voicemail services provider YouMail is adding a free speech-to-text feature to its services.